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Connections Co-ordinator

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Northpower Ltd

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Location:
New Zealand , Auckland

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for Connections Co-ordinator to join the team on a fixed-term basis covering parental leave for 8 months until March 2027. In this role, you’ll provide vital administrative, coordination and data support to Northpower Contracting’s Design Engineering and Capital Projects teams. Your work will support customer connections, project delivery, invoicing, systems reporting and operational performance across the business.

Job Responsibility:

  • Manage invoicing for Northpower Customer Connections, including assessment fees, data logging and capacity checks
  • Complete daily Siebel data extraction for Projects, Connections and Accounts Receivable to support Power BI reporting
  • Manage failed jobs and assist with maintaining accurate job statuses and comments
  • Provide Service Request status support and act as backup to the Connections Team Leader
  • Support Projects and Connections teams with Siebel reporting, data extraction and presentations
  • Extract, analyse and validate data from multiple systems
  • Coordinate presentations, meetings and record accurate meeting minutes
  • Provide administrative and coordination support to Design Engineers, Project Managers and QS teams
  • Work closely with internal stakeholders including Operations Managers, Delivery Managers, Team Leaders, HSQE Advisors and Field Technicians
  • Liaise professionally with external stakeholders including utility owners, customers, suppliers, subcontractors, local authorities and the public
  • Support delivery of operational, regulatory and customer performance requirements
  • Apply problem-solving skills to resolve issues efficiently
  • Contribute to business process and end-to-end (E2E) improvements
  • Model safe work practices and promote HSQE standards
  • Ensure compliance with industry standards, codes of practice and organisational requirements
  • Care for Northpower equipment, property and PPE

Requirements:

  • Experience in a coordinator, business support or administration role (or similar)
  • Strong customer-handling experience, triage of queries, and data administration capability
  • Excellent problem-solving and decision-making skills
  • Clear and professional written and verbal communication
  • Experience in infrastructure, engineering or electricity-related industries (highly advantageous)

Nice to have:

Experience in infrastructure, engineering or electricity-related industries

What we offer:
  • Competitive remuneration and comprehensive benefits
  • Wellbeing initiatives, including Kaitiaki peer support and EAP services
  • Life insurance and discounted medical cover
  • Professional development and career-growth pathways
  • An inclusive, collaborative workplace where your leadership makes an impact
  • Family-friendly events, gym discounts, and retail perks

Additional Information:

Job Posted:
May 05, 2026

Expiration:
May 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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