CrawlJobs Logo

Confirmations Agent

wyndhamdestinations.com Logo

Wyndham Destinations

Location Icon

Location:
United States , Orlando

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

18.00 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

As a Confirmation’s Agent your primary responsibility will be to assist management and other associates in confirming arrival dates of upcoming vacation reservations for guests who have purchased a marketing preview package, while maintaining a high-level of customer service and satisfaction. We are looking for an individual who will respond to our owners and potential owner needs in a timely, professional manner, reducing package cancellations and increasing show rate, tours and VPG by utilizing outstanding communication skills, innovative thinking and promoting Wyndham's COM philosophy. This position is essential to maintain our arrival, revenue, and tour volume.

Job Responsibility:

  • Make outbound calls to guests who have secured travel dates for their marketing package and confirm their arrivals date to increase show rate and tour delivery to the sites
  • Must be able to maintain a high level of production pace while providing excellent customer service
  • Timely guest follow up ensuring customer service issues are resolved completely and promptly with detailed insight and creative alternatives to assist guests, promote travel, and reduce the Sales and Marketing cancellation rate and improve the guest experience
  • Provide support to the management team with revenue, tasks, accommodation changes and projects with comprehensive, confidential, and professional disclosure of incidents and escalations where required
  • Conduct trainings, calibration sessions, etc
  • Take inbound phone calls to support Inbound Reservations when call volume dictates

Requirements:

  • High School diploma or equivalent
  • Must be able to work flexible shifts to include weekdays, evenings, and weekends to suit business needs
  • Must have the ability to be persuasive and informative with excellent problem solving and strong customer service skills
  • Exceptional listener with excellent communication skills, both verbal and written
  • Must have the ability to deescalate customer situations and sway decisions
  • Must possess a positive, outgoing, professional demeanor, be self-motivated, detailed oriented and able to work independently
  • Must demonstrate solid judgement and firm decisions, vast product knowledge, marketing systems knowledge in addition to excellent problem-solving skills
  • Demonstrate professionalism and excellent customer service skills with all customers, both internal and external, maintaining a positive brand image and company reputation
  • CRS and/or Liberation experience required
  • MS Office, Word, Excel experience required
  • 12-month minimum sales, customer service, reservations or equivalent experience required
  • Only candidates from Orlando, FL area (within 50 miles) will be considered at this time
What we offer:
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program
  • Employee Assistance Program

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Wyndham Destinations - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Confirmations Agent

Complaints Intake Specialist

The intake specialist is responsible for reviewing inquiries, redirecting/closin...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
usbank.com Logo
U.S. Bank National Association
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • Typically one to two years of relevant experience, preferably in quality analysis and measurement activities.
  • Good knowledge and understanding of the products and services applicable to the assigned area
  • Good knowledge of the productivity and accuracy standards of the assigned area
  • Effective verbal and written communications skills
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office application.
Job Responsibility
Job Responsibility
  • Review daily assignment schedule
  • Review QM exceptions (if applicable)
  • remediate exception or inform leadership that the exception should be challenged
  • Work items/queues assigned to you for that day
  • Once assigned items are cared for, move to Salesforce new cases (working oldest to newest)
  • continue to monitor assigned queues to ensure new items are handled timely
  • For complaints, locate the customer/account, create cases in Salesforce and Atlas, complete necessary fields in Salesforce and Atlas, and assign to the appropriate resolution agent
  • For complaint case assignments, access the assignment tracker, locate the applicable resolution team tab, scroll to the most recent entry for that case type to confirm the last person assigned, then access the OneNote assignment pages to confirm who is next in line for a case
  • If there is a limit, consult the applicable report in Salesforce to confirm the current case count for that agent
  • Once the agent is confirmed, add their name as the next entry in the tracker (spreadsheet) and assign the cases to them in Salesforce and Atlas, while ensuring the team and respondent details are accurate
What we offer
What we offer
  • Market-competitive compensation package
  • Clearly defined salary ranges aligned with industry benchmarks and internal equity standards
  • Performance-based incentives for eligible employees
  • Inclusive equitable benefits focused around financial wellbeing, health & wellness
  • Continuous development opportunities including training, education support, and career progression pathways
  • Employee recognition programs that celebrate achievements and milestones.
  • Fulltime
Read More
Arrow Right

Retail Car Sales Manager

The Avis Car Sales Manager, reporting to the General Manager of the location, is...
Location
Location
United States of America , Morrow
Salary
Salary:
85000.00 - 95000.00 USD / Year
avisbudgetgroup.com Logo
avis budget group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma
  • Ability to multitask
  • Team player and self-motivated
  • Minimum combined 3 years in Car Sales management and Finance & Insurance (F&I) experience
  • Valid driver’s license with a clean driving record
  • Excellent customer service skills
  • Detail orientated, excellent communication and organization skills
  • Self-starter, possessing the abilities to meet deadlines, set priorities, multi-task and adapt to change
  • Quick learner with the ability to work with others and/or manage a team
  • PC skills, including knowledge of V-Auto, VinSolutions, Dealertrack DMS and F&I, Darwin, and other Finance Programs, as well as certain CRM programs, particularly VinSolutions preferred
Job Responsibility
Job Responsibility
  • Help the store to consistently and profitably meet used vehicle sales quotas through expert management, deal working, and leadership of the sales team
  • Help train the sales team on sales methodologies that support established sales targets and F&I process
  • Help train sales team to become subject matter experts on all vehicles and vehicle specifications/features in the inventory
  • Coordinate sales completion, and title administrative tasks for a dedicated or multiple Avis Car Sales locations, with corporate & VAB offices and third-party partners
  • Load and execute documentation related to all retail transactions
  • E-signing and E-contracting are required whenever applicable
  • Ensure deal structure meets bank approval guidelines & terms, LTV, Back-end allowance, Contract rate, Bank fees, etc., prior to contracting
  • Confirm and verify proof of insurance with customers, insurance agents, prior to contracting
  • Confirm and verify trade payoffs prior to contracting customers when applicable
  • Obtain and handle customer deposits/downpayments according to company policy and process
What we offer
What we offer
  • Competitive hourly wage, plus commission potential with no draw or chargebacks
  • Company vehicle and insurance
  • Access to Medical, Dental, Vision, Life and Disability insurance
  • Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages, 401K
  • Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
  • Full training to learn the business, and enhance professional skills
  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care services and more
  • Fulltime
Read More
Arrow Right

Retail Car Sales Manager

The Avis Car Sales Manager, reporting to the General Manager of the location, is...
Location
Location
United States of America , East Boston
Salary
Salary:
85000.00 - 123000.00 USD / Year
avisbudgetgroup.com Logo
avis budget group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma
  • Ability to multitask
  • Team player and self-motivated
  • Minimum combined 3 years in Car Sales management and Finance & Insurance (F&I) experience
  • Valid driver’s license with a clean driving record
  • Excellent customer service skills
  • Detail orientated, excellent communication and organization skills
  • Self-starter, possessing the abilities to meet deadlines, set priorities, multi-task and adapt to change
  • Quick learner with the ability to work with others and/or manage a team
  • PC skills, including knowledge of V-Auto, VinSolutions, Dealertrack DMS and F&I, Darwin, and other Finance Programs, as well as certain CRM programs, particularly VinSolutions preferred
Job Responsibility
Job Responsibility
  • Help the store to consistently and profitably meet used vehicle sales quotas through expert management, deal working, and leadership of the sales team
  • Help train the sales team on sales methodologies that support established sales targets and F&I process
  • Help train sales team to become subject matter experts on all vehicles and vehicle specifications/features in the inventory
  • Coordinate sales completion, and title administrative tasks for a dedicated or multiple Avis Car Sales locations, with corporate & VAB offices and third-party partners
  • Load and execute documentation related to all retail transactions
  • E-signing and E-contracting are required whenever applicable
  • Ensure deal structure meets bank approval guidelines & terms, LTV, Back-end allowance, Contract rate, Bank fees, etc., prior to contracting
  • Confirm and verify proof of insurance with customers, insurance agents, prior to contracting
  • Confirm and verify trade payoffs prior to contracting customers when applicable
  • Obtain and handle customer deposits/downpayments according to company policy and process
What we offer
What we offer
  • Competitive hourly wage, plus commission potential with no draw or chargebacks
  • Company vehicle and insurance
  • Access to Medical, Dental, Vision, Life and Disability insurance
  • Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages, 401K
  • Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
  • Full training to learn the business, and enhance professional skills
  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care services and more
  • Fulltime
Read More
Arrow Right

Retail Car Sales Manager

The Avis Car Sales Manager, reporting to the General Manager of the location, is...
Location
Location
United States , Live Oaks
Salary
Salary:
85000.00 - 95000.00 USD / Year
avisbudgetgroup.com Logo
avis budget group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma
  • Ability to multitask
  • Team player and self-motivated
  • Minimum combined 3 years in Car Sales management and Finance & Insurance (F&I) experience
  • Valid driver’s license with a clean driving record
  • Excellent customer service skills
  • Detail orientated, excellent communication and organization skills
  • Self-starter, possessing the abilities to meet deadlines, set priorities, multi-task and adapt to change
  • Quick learner with the ability to work with others and/or manage a team
  • PC skills, including knowledge of V-Auto, VinSolutions, Dealertrack DMS and F&I, Darwin, and other Finance Programs, as well as certain CRM programs, particularly VinSolutions preferred
Job Responsibility
Job Responsibility
  • Help the store to consistently and profitably meet used vehicle sales quotas through expert management, deal working, and leadership of the sales team
  • Help train the sales team on sales methodologies that support established sales targets and F&I process
  • Help train sales team to become subject matter experts on all vehicles and vehicle specifications/features in the inventory
  • Coordinate sales completion, and title administrative tasks for a dedicated or multiple Avis Car Sales locations, with corporate & VAB offices and third-party partners
  • Load and execute documentation related to all retail transactions
  • E-signing and E-contracting are required whenever applicable
  • Ensure deal structure meets bank approval guidelines & terms, LTV, Back-end allowance, Contract rate, Bank fees, etc., prior to contracting
  • Confirm and verify proof of insurance with customers, insurance agents, prior to contracting
  • Confirm and verify trade payoffs prior to contracting customers when applicable
  • Obtain and handle customer deposits/downpayments according to company policy and process
What we offer
What we offer
  • Competitive hourly wage, plus commission potential with no draw or chargebacks
  • Company vehicle and insurance
  • Access to Medical, Dental, Vision, Life and Disability insurance
  • Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages, 401K
  • Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
  • Full training to learn the business, and enhance professional skills
  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care services and more
  • Fulltime
Read More
Arrow Right

Retail Car Sales Manager

The Avis Car Sales Manager, reporting to the General Manager of the location, is...
Location
Location
United States , Tampa
Salary
Salary:
85000.00 - 95000.00 USD / Year
avisbudgetgroup.com Logo
avis budget group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma
  • Ability to multitask
  • Team player and self-motivated
  • Minimum combined 3 years in Car Sales management and Finance & Insurance (F&I) experience
  • Valid driver’s license with a clean driving record
  • Excellent customer service skills
  • Detail orientated, excellent communication and organization skills
  • Self-starter, possessing the abilities to meet deadlines, set priorities, multi-task and adapt to change
  • Quick learner with the ability to work with others and/or manage a team
  • PC skills, including knowledge of V-Auto, VinSolutions, Dealertrack DMS and F&I, Darwin, and other Finance Programs, as well as certain CRM programs, particularly VinSolutions preferred
Job Responsibility
Job Responsibility
  • Help the store to consistently and profitably meet used vehicle sales quotas through expert management, deal working, and leadership of the sales team
  • Help train the sales team on sales methodologies that support established sales targets and F&I process
  • Help train sales team to become subject matter experts on all vehicles and vehicle specifications/features in the inventory
  • Coordinate sales completion and title administrative tasks for a dedicated or multiple Avis Car Sales locations, with corporate & VAB offices and third-party partners
  • Load and execute documentation related to all retail transactions
  • E-signing and E-contracting are required whenever applicable
  • Ensure deal structure meets bank approval guidelines & terms, LTV, Back-end allowance, Contract rate, Bank fees, etc., prior to contracting
  • Confirm and verify proof of insurance with customers, insurance agents, prior to contracting
  • Confirm and verify trade payoffs prior to contracting customers when applicable
  • Obtain and handle customer deposits/downpayments according to company policy and process
What we offer
What we offer
  • Competitive hourly wage, plus commission potential with no draw or chargebacks
  • Company vehicle and insurance
  • Access to Medical, Dental, Vision, Life and Disability insurance
  • Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages, 401K
  • Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
  • Full training to learn the business, and enhance professional skills
  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care services and more
  • Fulltime
Read More
Arrow Right

Retail Car Sales Manager

The Avis Car Sales Manager, reporting to the General Manager of the location, is...
Location
Location
United States , Katy
Salary
Salary:
85000.00 - 95000.00 USD / Year
avisbudgetgroup.com Logo
avis budget group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma
  • Ability to multitask
  • Team player and self-motivated
  • Minimum combined 3 years in Car Sales management and Finance & Insurance (F&I) experience
  • Valid driver’s license with a clean driving record
  • Excellent customer service skills
  • Detail orientated, excellent communication and organization skills
  • Self-starter, possessing the abilities to meet deadlines, set priorities, multi-task and adapt to change
  • Quick learner with the ability to work with others and/or manage a team
  • PC skills, including knowledge of V-Auto, VinSolutions, Dealertrack DMS and F&I, Darwin, and other Finance Programs, as well as certain CRM programs, particularly VinSolutions preferred
Job Responsibility
Job Responsibility
  • Help the store to consistently and profitably meet used vehicle sales quotas through expert management, deal working, and leadership of the sales team
  • Help train the sales team on sales methodologies that support established sales targets and F&I process
  • Help train sales team to become subject matter experts on all vehicles and vehicle specifications/features in the inventory
  • Coordinate sales completion, and title administrative tasks for a dedicated or multiple Avis Car Sales locations, with corporate & VAB offices and third-party partners
  • Load and execute documentation related to all retail transactions
  • E-signing and E-contracting are required whenever applicable
  • Ensure deal structure meets bank approval guidelines & terms, LTV, Back-end allowance, Contract rate, Bank fees, etc., prior to contracting
  • Confirm and verify proof of insurance with customers, insurance agents, prior to contracting
  • Confirm and verify trade payoffs prior to contracting customers when applicable
  • Obtain and handle customer deposits/downpayments according to company policy and process
What we offer
What we offer
  • Competitive hourly wage, plus commission potential with no draw or chargebacks
  • Company vehicle and insurance
  • Access to Medical, Dental, Vision, Life and Disability insurance
  • Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages, 401K
  • Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
  • Full training to learn the business, and enhance professional skills
  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care services and more
  • Fulltime
Read More
Arrow Right

Retail Car Sales Manager

The Avis Car Sales Manager, reporting to the General Manager of the location, is...
Location
Location
United States , Irving
Salary
Salary:
85000.00 - 95000.00 USD / Year
avisbudgetgroup.com Logo
avis budget group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma
  • Ability to multitask
  • Team player and self-motivated
  • Minimum combined 3 years in Car Sales management and Finance & Insurance (F&I) experience
  • Valid driver’s license with a clean driving record
  • Excellent customer service skills
  • Detail orientated, excellent communication and organization skills
  • Self-starter, possessing the abilities to meet deadlines, set priorities, multi-task and adapt to change
  • Quick learner with the ability to work with others and/or manage a team
  • PC skills, including knowledge of V-Auto, VinSolutions, Dealertrack DMS and F&I, Darwin, and other Finance Programs, as well as certain CRM programs, particularly VinSolutions preferred
Job Responsibility
Job Responsibility
  • Help the store to consistently and profitably meet used vehicle sales quotas through expert management, deal working, and leadership of the sales team
  • Help train the sales team on sales methodologies that support established sales targets and F&I process
  • Help train sales team to become subject matter experts on all vehicles and vehicle specifications/features in the inventory
  • Coordinate sales completion, and title administrative tasks for a dedicated or multiple Avis Car Sales locations, with corporate & VAB offices and third-party partners
  • Load and execute documentation related to all retail transactions
  • E-signing and E-contracting are required whenever applicable
  • Ensure deal structure meets bank approval guidelines & terms, LTV, Back-end allowance, Contract rate, Bank fees, etc., prior to contracting
  • Confirm and verify proof of insurance with customers, insurance agents, prior to contracting
  • Confirm and verify trade payoffs prior to contracting customers when applicable
  • Obtain and handle customer deposits/downpayments according to company policy and process
What we offer
What we offer
  • Competitive hourly wage, plus commission potential with no draw or chargebacks
  • Company vehicle and insurance
  • Access to Medical, Dental, Vision, Life and Disability insurance
  • Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages, 401K
  • Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
  • Full training to learn the business, and enhance professional skills
  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care services and more
  • Fulltime
Read More
Arrow Right

Reservations Agent

Our Reservations Agents are the voice of the hotel, combining charisma and profe...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Outstanding communication skills, with a natural ability to engage and build rapport
  • A true passion for delivering memorable guest experiences
  • Exceptional attention to detail and accuracy in a fast-paced environment
  • Strong organisational and time management skills
  • At least 1 year of experience in Reservations or Front Office within a large international hotel
  • Flexibility to work a rotating roster, including evenings and weekends
  • Previous experience with Opera PMS is highly regarded
Job Responsibility
Job Responsibility
  • Handle guest enquiries via phone and email, converting conversations into confirmed bookings
  • Liaise with VIP guests, wholesalers, and travel agents to make, amend, and confirm reservations
  • Stay knowledgeable on all hotel offerings – including restaurants, bar, and spa – to upsell services and personalise guest experiences
  • Ensure every interaction reflects the warmth, care, and service excellence of Four Seasons
What we offer
What we offer
  • Complimentary stays at Four Seasons properties worldwide
  • Competitive remuneration and career growth opportunities
  • Access to award-winning training and development programs
  • Staff meals and laundry for work attire
  • A supportive, inclusive culture guided by the Golden Rule – treating others as we wish to be treated
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy