Configuration Specialist Advisor Job at NTT DATA (Noida)

Job Description

We are currently seeking a Configuration Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Overview: The Grade 11 System Engineering Specialist Advisor – SCCM/Intune & Team Lead is a practice-defining senior role within NTT DATA's Enterprise Endpoint Management (EPM) team. This individual serves as the primary technical authority for Microsoft Endpoint Configuration Manager (MECM/SCCM) and Microsoft Intune deployments across enterprise client accounts, while simultaneously owning team leadership, mentoring, and capability development for a multi-grade delivery team. The role demands deep hands-on mastery of both platforms combined with the strategic advisory skill to translate complex endpoint challenges into scalable, governed, and commercially sound solutions. At Grade 11, the individual is expected to operate with minimal supervision, influence client direction at the senior stakeholder level, and be a visible contributor to EPM practice growth — including pre-sales, solution design, and service offering development.

Job Responsibility

Technical Leadership – SCCM / MECM: Serve as the definitive technical authority for MECM/SCCM CB (Current Branch) design, architecture, and governance across client environments
Lead greenfield SCCM infrastructure deployments, CB upgrade programmes, and site hierarchy redesigns for enterprise-scale clients
Architect and govern Software Update (SUP), Application Management, OS Deployment (OSD), and Endpoint Protection workloads at scale
Define and enforce patch compliance frameworks, WSUS topology, ADR and maintenance window policies aligned to client SLAs
Lead complex OSD and task sequence engineering for Windows 11 migrations, hardware refresh cycles, and golden image pipelines
Govern SCCM boundary, boundary group, and content distribution architecture for geographically dispersed enterprise estates
Act as the escalation authority for all Priority-1/Priority-2 SCCM incidents, driving root cause analysis and permanent resolution
Lead SCCM-to-Intune co-management or full migration engagements — discovery, roadmap development, phased execution, and post-migration stabilisation
Review and approve all significant SCCM change requests (CRs) within client change management processes
Technical Leadership – Microsoft Intune / Modern Endpoint Management: Lead Modern Endpoint Management (MEM) architecture across Microsoft Intune for Windows 10/11, iOS, Android, and macOS device fleets
Design and govern Autopilot deployment profiles, enrollment policies, and ESP configuration for enterprise Zero-Touch provisioning
Architect compliance policy frameworks, Conditional Access integration, and Microsoft Defender for Endpoint security posture
Own RBAC model design, scope tags, and administrative unit governance within Intune and Entra ID
Lead configuration profile, update ring, and feature update policy design aligned to client security and operational requirements
Govern MAM (Mobile Application Management) policies for BYOD, COBO, and COPE device scenarios
Lead Intune workload transition planning within SCCM/Intune co-management scenarios, defining phased handover milestones
Provide guidance on Windows Autopatch adoption and readiness assessment for eligible clients
Stay current with Microsoft 365 roadmap changes and evaluate impact on managed Intune environments
translate into client advisory notes
Team Lead Responsibilities: Lead, mentor, and develop a multi-grade delivery team (Grade 7–10) across SCCM, Intune, and Modern Endpoint Management workstreams
Conduct regular 1:1 sessions, performance conversations, and technical coaching for all direct and indirect reports
Define individual development plans (IDPs) for team members, aligning learning paths to practice skill requirements and certification targets
Drive quality assurance across team deliverables — peer review of technical designs, runbooks, change requests, and client-facing documents
Allocate team capacity across client accounts and workstreams in coordination with the Delivery Manager/Associate Director
Manage escalations from within the team — provide technical guidance and intervention for incidents that exceed team bandwidth
Lead daily and weekly team stand-ups, sprint reviews, and knowledge-sharing sessions
Identify skill gaps within the team and drive hiring, onboarding, and knowledge transfer programmes
Act as a line-of-sight lead for team wellbeing, engagement, and retention within the EPM practice
Client Advisory & Stakeholder Engagement: Engage directly with client CIOs, IT Directors, and Senior Architects as the trusted endpoint management advisor
Lead client workshops, roadmap sessions, and quarterly service reviews (QSR) for assigned enterprise accounts
Produce and present technical position papers, gap analyses, and strategic transformation roadmaps
Represent NTT DATA EPM capabilities in client-facing pre-sales and bid support activities — including solution design, effort estimation, and SOW inputs
Conduct technology health assessments and maturity benchmarking across client endpoint environments
Influence client decisions on platform investments — SCCM infrastructure upgrades, Intune licensing tiers, co-pilot and security tooling integration
Governance, Compliance & Practice Development: Define and maintain endpoint management standards, SOPs, and runbooks for the EPM practice and client delivery
Lead audit readiness activities — provide compliance evidence for device inventory, patch posture, and policy configurations
Drive adoption of EPM replicable frameworks, standard operating procedures, and delivery accelerators across accounts
Contribute to EPM practice thought leadership through knowledge articles, internal CoP sessions, and Show & Tell presentations
Evaluate emerging Microsoft technologies (Windows 365, Copilot+, Universal Print, Intune Suite) and develop advisory positions for clients
Support regulatory and compliance alignment across ISO 27001, NIST, CIS Benchmarks, and client-specific security standards
PowerShell & Automation: Lead PowerShell automation development for SCCM administration, Intune Graph API workflows, and endpoint lifecycle operations
Govern the team's automation library — design, peer review, and quality-gate all scripts entering production
Design and deliver Microsoft Graph API automation for Intune bulk operations, reporting, and compliance remediation
Identify and drive automation opportunities across repetitive delivery tasks to improve team efficiency and reduce toil

Requirements

Microsoft SCCM / MECM: MECM/SCCM Current Branch – architecture, site design, hierarchy, upgrade management (expert level)
Software Update Management – SUP, WSUS, ADR, Maintenance Windows, compliance reporting
OS Deployment – Task Sequences, Windows 11 OSD, Autopilot hybrid join, golden image management
Application Management – MSI/MSIX/Script-based deployment, supersedence, detection rules
Endpoint Protection – SCCM-integrated Defender policy, AV, and compliance management
Reporting – SSRS, ConfigMgr reporting, Power BI integration for compliance dashboards
Co-management – workload transition planning, policy authority management, Cloud Attach
Microsoft Intune / Modern Endpoint Management: Microsoft Intune – enrollment, compliance policies, configuration profiles, RBAC, scope tags (expert level)
Windows Autopilot – profile design, hybrid Azure AD join, ESP, white-glove provisioning
Conditional Access – policy design, named locations, sign-in risk, Entra ID integration
Microsoft Defender for Endpoint – Intune integration, security baselines, attack surface reduction
MAM / App Protection Policies – BYOD, COBO, COPE scenarios across iOS, Android, Windows
Windows Update for Business – update rings, feature update policies, Windows Autopatch readiness
Microsoft Graph API – Intune automation, bulk operations, custom reporting
Leadership & Advisory: Proven team leadership – managing and developing Grade 7–10 technical resources
Client advisory and stakeholder management at senior IT leadership level
Pre-sales and solution design contribution – SOW development, effort estimation, proposal writing
Technical governance – SOPs, runbook ownership, change advisory board participation
Delivery performance management – SLA ownership, account governance, QSR delivery
Scripting & Automation: PowerShell – advanced scripting for SCCM administration, Intune Graph API, and automation pipelines
Microsoft Graph API – Intune, Entra ID, and Microsoft 365 API integration
WMI / CIM-based SCCM queries and automation
Azure Automation and Logic Apps for endpoint lifecycle workflows
15+ years of progressive experience in enterprise endpoint management with at least 8+ years in senior/lead roles
Minimum 10 years of hands-on SCCM/MECM administration and architecture experience
Minimum 5 years of Microsoft Intune / Modern Endpoint Management design and delivery experience
Demonstrated experience leading technical teams of 5+ engineers across multi-client delivery contexts
Track record of successful client-facing engagements at Director / VP-IT level
B.E. / B.Tech in Computer Science, Information Technology, or a related engineering discipline
MCA or equivalent postgraduate qualification considered in lieu of engineering degree with commensurate experience

Nice to have

Microsoft Certified: Endpoint Administrator Associate (MD-102) – held or in progress
Microsoft Certified: Azure Administrator Associate (AZ-104)
ITIL v4 Foundation or Service Management certification
Microsoft 365 Certified: Enterprise Administrator Expert
Experience managing 20,000+ endpoint environments across multiple geographies
Exposure to Tanium, BigFix, or VMware Workspace ONE as complementary platforms
Familiarity with Power BI for EPM compliance and operational reporting
Experience with Zero Trust architecture, ZTNA, and SASE frameworks in endpoint context
Prior involvement in managed services delivery within an IT services organisation

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