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The Configuration Manager supports the agency by being accountable for all aspects of Configuration Management for the information technology networks and systems. This position is responsible for configuration management planning, including organizing audits of the IT infrastructure, identifying unauthorized Configuration Items (CIs), and ensuring only approved and validated changes are implemented. The Configuration Manager maintains the Configuration Management (CM) database and prepares impact analysis and status reports for senior leadership.
Job Responsibility:
Establishes and maintains the CM process for the Transport Network Control Centers (TNCCs) and Transport Network Operations Center (TNOC) in conjunction with established agency change processes
Documents, manages, and maintains the network hardware baseline and maintains a configuration library for network documentation identified by the local Configuration Management Board (CMB)
Participates in CMB planning and provides meeting minutes, highlighting any operational concerns
Ensures all IT system changes are captured through the agency change management process, following the policy
Validates system and site configuration data, ensuring it is maintained with 99% accuracy
Updates configuration data in the database within one working day of any modification or update of infrastructure
Organizes and conducts audits of the IT infrastructure to identify and remediate unauthorized Configuration Items
Prepares impact analysis reports and Configuration status reports for management
Requirements:
Must possess an active Top Secret (TS) clearance at the time of proposal and be able to attain Sensitive Compartmented Information (SCI) access by contract issuance
Must be willing to undergo and pass a Counterintelligence Polygraph (CI Poly)
Must be a U.S. Citizen
Must obtain/retain a government background investigation commensurate with position requirements
Must have a minimum of four years of experience in Configuration Management (or eight years of experience as an educational equivalency)
Strong communication skills to effectively interface with military officials, managers, and subordinates
Knowledge of the Military Decision Making Process (MDMP), Army Intelligence, and Microsoft Office/SharePoint
Ability to manage and maintain complex configuration libraries and CM databases
Skilled in conducting impact analysis for large-scale IT infrastructure changes
Bachelor's degree in a technology-related field and a minimum of four years’ relevant experience in Configuration Management
OR a minimum of eight years’ experience in Configuration Management