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We are seeking a Configuration Management Analyst to build, maintain, and continuously improve logical and physical service configurations across data centre infrastructure. This role plays a critical part in ensuring the accuracy, completeness, and reliability of configuration data within the CMDB, while evolving configuration management tools, processes, and reporting in line with emerging technologies and enterprise standards. The role is based in Bucharest and sits within Service Management & IT Operations.
Job Responsibility
Define, maintain, and evolve the CMDB data model and discovery strategy
Administer, configure, and troubleshoot BMC ADDM and Atrium CMDB tools
Design, develop, and deploy automation solutions, including bash and shell scripts, to enhance configuration management tooling
Download, test, and apply tool upgrades and patches to ensure platform stability and capability
Create and modify discovery and CMDB pattern scripts to improve coverage and accuracy
Ensure strong integration between configuration management, build, and change management processes to support data integrity
Analyse CMDB data to identify gaps, inconsistencies, and quality issues, proactively improving discovery coverage and accuracy
Develop and deliver standard and ad-hoc dashboards and reports, integrating configuration item data with relevant additional data sources
Drive continual improvement of configuration items, relationships, discovery methods, and data models in collaboration with Technology Architecture teams
Requirements
Strong understanding of enterprise IT technologies, data analysis, and infrastructure architecture
Experienced in working within multinational or complex organisational environments
Confident in communicating complex technical information clearly, with strong written and spoken English skills
Knowledgeable in data centre standards, processes, and configuration management practices
Experienced in one or more infrastructure domains such as Windows, Linux or Unix systems, virtualisation platforms, enterprise storage, or database technologies
Skilled in data analysis, modelling, reporting, and presentation, with working knowledge of SQL and business intelligence concepts
Familiar with ITIL practices, SOX requirements, and security regulations
What we offer
Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
Special Paternal Program - 4 months of paid paternity leave