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To ensure that the configuration orders are processed according to the agreed industrial standards and in accordance with the customers instructions.
Job Responsibility:
To ensure that the configuration orders are processed according to the agreed industrial standards and in accordance with the customers instructions
Aligned to all Configuration service production areas and break/fix imaging services
To test and configure a variety of products, to the customer’s specific requirements when expressed, within the agreed group timescales
To test and configure a variety of products to the manufacturers written instructions, ensuring satisfactory operation
Assisting others pro-actively or upon request to ensure service levels and efficiency is maintained
To escalate to Supervisor/Management any non-conformances within the agreed timescales
To capture all required build data and status updates, onto the relevant business system that supports that service
To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy
To Maintain working area and ensure that all company property is handled with care
Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided
Working to Key Performance Indicator’s (KPI’s) varying dependant on configuration, order type and weight of items
To assist the Configuration Manager in the daily running of the Commissioning Complex, through the above and any other duties as necessary
To adhere to the Configuration Centres ISO accreditations standards that supports this job role function
Responsible to Quality Assure (QA) own work
Trained to the relevant level to support the configuration of server technology
Requirements:
BTEC/NVQ in PC/Information Technology or equivalent qualification
CompTIA A+ or demonstratable ability / experience in handling IT equipment in a similar role / capacity
Strong analytical and problem-solving skills with attention to detail
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
Demonstrated ability to work effectively in a team environment
Ability to adapt to changing technologies and learn new systems quickly
Experience with server upgrades/configuration
Ability to follow documented procedures with precision and process in a timely manner
Must be able to obtain the Government and/or Police Security Levels required in order to meet the operational requirements of the role (no caveats) and as per the requirements stipulated in relevant customer contracts
What we offer:
large company benefits
a broad flexible benefits scheme
2 paid-for volunteering days a year
hybrid working & core hours in line with role requirements
career development and life-long learning opportunities