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Configuration Engineer Level 2

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SCC

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Location:
United Kingdom , Birmingham

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Contract Type:
Not provided

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Salary:

24450.00 GBP / Year

Job Description:

To ensure that the configuration orders are processed according to the agreed industrial standards and in accordance with the customers instructions.

Job Responsibility:

  • To ensure that the configuration orders are processed according to the agreed industrial standards and in accordance with the customers instructions
  • Aligned to all Configuration service production areas and break/fix imaging services
  • To test and configure a variety of products, to the customer’s specific requirements when expressed, within the agreed group timescales
  • To test and configure a variety of products to the manufacturers written instructions, ensuring satisfactory operation
  • Assisting others pro-actively or upon request to ensure service levels and efficiency is maintained
  • To escalate to Supervisor/Management any non-conformances within the agreed timescales
  • To capture all required build data and status updates, onto the relevant business system that supports that service
  • To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy
  • To Maintain working area and ensure that all company property is handled with care
  • Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided
  • Working to Key Performance Indicator’s (KPI’s) varying dependant on configuration, order type and weight of items
  • To assist the Configuration Manager in the daily running of the Commissioning Complex, through the above and any other duties as necessary
  • To adhere to the Configuration Centres ISO accreditations standards that supports this job role function
  • Responsible to Quality Assure (QA) own work
  • Trained to the relevant level to support the configuration of server technology

Requirements:

  • BTEC/NVQ in PC/Information Technology or equivalent qualification
  • CompTIA A+ or demonstratable ability / experience in handling IT equipment in a similar role / capacity
  • Strong analytical and problem-solving skills with attention to detail
  • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
  • Demonstrated ability to work effectively in a team environment
  • Ability to adapt to changing technologies and learn new systems quickly
  • Experience with server upgrades/configuration
  • Ability to follow documented procedures with precision and process in a timely manner
  • Must be able to obtain the Government and/or Police Security Levels required in order to meet the operational requirements of the role (no caveats) and as per the requirements stipulated in relevant customer contracts
What we offer:
  • large company benefits
  • a broad flexible benefits scheme
  • 2 paid-for volunteering days a year
  • hybrid working & core hours in line with role requirements
  • career development and life-long learning opportunities

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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