Configuration Engineer Level 1 Job at SCC (Birmingham)

Job Description

To ensure that the configuration orders are processed according to the agreed industrial standards and in accordance with the customers instructions.

Aligned to the Asset and Main Configuration services
Responsible to Quality Assure (QA) all own asset only work
Responsible to QA all configuration work not selected for spot check
To test and configure a variety of products, to the customer’s specific requirements when expressed, within the agreed group timescales
To test and configure a variety of products to the manufacturers written instructions, ensuring satisfactory operation
Assisting others pro-actively or upon request to ensure service levels and efficiency is maintained
To escalate to Supervisor/Management any non-conformances within the agreed timescales
To capture all required build data and status updates, onto the relevant business system that supports that service
To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy
Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided
Working to Key Performance Indicator’s (KPI) varying dependant on configuration, order type and weight of items
To assist the Configuration Manager in the daily running of the Commissioning Complex, through the above and any other duties as necessary
To adhere to the Configuration Centres ISO accreditations standards that supports this job role function

BTEC/NVQ in PC/Information Technology or equivalent qualification
CompTIA A+ or demonstrable ability or experience in handling IT equipment in a similar role/capacity
Strong analytical and problem-solving skills with attention to detail
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
Demonstrated ability to work effectively in a team environment
Ability to adapt to changing technologies and learn new systems quickly
Ability to follow documented procedures with precision and process in a timely manner
Security clearance or willingness to apply will be required for this role