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Configuration Engineer – HyperSense RA/FM

Caribbean HR Solutions

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Location:
Jamaica , Kingston, St. Andrew

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for a skilled Configuration/Implementation Engineer with experience in Telecom Revenue Assurance (RA) and Fraud Management (FM). The ideal candidate must have strong SQL skills, Unix and shell scripting knowledge, and hands-on experience in RA/FM products implementation and testing. This role involves data analysis, configuration, testing, and troubleshooting to ensure accurate system setup and optimal performance.

Job Responsibility:

  • Configure and maintain RA/FM applications on HyperSense, ensuring alignment with business and operational requirements
  • Analyze, process, and validate large datasets using SQL queries to ensure data accuracy and consistency
  • Develop and optimize Unix shell scripts for automation and data processing
  • Perform end-to-end functional testing, data validation, and issue debugging to ensure system integrity
  • Collaborate with cross-functional teams to troubleshoot issues and implement solutions
  • Assist in deploying configuration updates and monitoring system performance
  • Stay up-to-date with Telecom RA/FM trends and best practices to improve system efficiency

Requirements:

  • 3-7 years of experience in Telecom RA/FM Implementations, SQL development, and testing
  • Bachelor's or Master's degree in Engineering, Computer Science, or a related field
  • Strong proficiency in SQL and relational databases (e.g., MySQL, PostgreSQL, Oracle)
  • Basic knowledge of Unix/Linux and shell scripting
  • Hands-on experience with testing methodologies, data validation, and troubleshooting
  • Excellent problem-solving, analytical, and debugging skills
  • Strong communication and collaboration abilities

Nice to have:

  • Exposure to ETL processes and Kubernetes is a plus
  • CI/CD knowledge is preferable

Additional Information:

Job Posted:
March 06, 2026

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