Configuration Analyst I Job at Robert Half (West Chester)

Configuration Analyst (Genesys)

This role is integral to our operations and involves configuring, maintaining, a...

Location

United States , West Des Moines

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience as a Configuration Analyst or in a similar role
Proficiency in Genesys and Genesys SIP is mandatory
Strong knowledge of Configuration Management is required
Demonstrable experience with IP Routing is necessary
Hands-on experience with IVR (Interactive Voice Response) systems is a must
Familiarity with Annuities is expected
Proficiency in MySQL is required
Experience with MySQL PostgreSQL is a significant advantage

Job Responsibility

Configuring and maintaining solutions such as the IVR, routing and call flows within the Genesys environment to enhance customer interactions
Collaborating closely with business and technical teams to gather requirements and implement them
Identifying and resolving system issues and bugs
Managing user roles, permissions, and profiles within Genesys
Assisting in system upgrades, testing, and deployment
Contributing to sprint capacity in Agile Scrum Team to support ongoing changes and align with organizational priorities
Assisting in the research, analysis, and resolution of moderate to sophisticated production issues experienced by business partners

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Configuration Analyst I

The Configuration Analyst I is responsible for building and configuring the bene...

Location

India , Gurgaon

Salary:

Not provided

Aon

Expiration Date

Until further notice

Requirements

B.Tech/MCA or relevant qualification
0 – 1 Years’ experience in relevant field
Good Communication skills – both written and verbal
Sound with Teamwork, Time Management, Analytical Skills
Flexibility to occasionally extend work hours to meet business needs
Sound analytical skills
Basic SQL skill / Knowledge of Databases
Web technologies: HTML, CSS

Job Responsibility

Building and configuring the benefit schemes for clients using internal/external configurable platforms, against business requirements
Working closely with the System Analyst/Business Analyst/ Data Analyst, providing support against internal user acceptance testing and user acceptance testing defects
Responsible for improving quality in both the delivery of change and business as usual activities
Detailed knowledge of their client’s flexible benefit plan enabling them to support the client and the internal team
Provide technical expertise and domain knowledge
Work with the Business Analyst /System Analyst/ Data Analyst to ensure key learning areas are driven out across all flex clients
Perform transparent communication with Ops Manager/Team
Designing/encouraging innovative functional solutions which meet the needs of the client and are in line with the current strategy for the product
Configuring the flexible benefit platform, workflow and content management systems in line with the business requirements
Include configuration friendly comments in the customization and descriptions to ease the maintenance

What we offer

Comprehensive benefits package
Two “Global Wellbeing Days” each year
Smart Working model (flexible workstyle options)
Continuous learning culture

Fulltime

Software Configurator Analyst

We’re seeking a Software Configurator Analyst to join our team and support one o...

Location

Poland , Wrocław

Salary:

60.00 - 80.00 PLN / Hour

Cshark

Expiration Date

Until further notice

Requirements

At least 2 years of professional experience in software configuration, preferably within the financial services industry
University degree in Economics, Finance, Banking, or related areas – a solid grasp of financial concepts is essential
Excellent command of English (C1 level), both verbal and written, for daily communication with international stakeholders
Strong interpersonal and communication skills – ability to convey complex ideas clearly
Keen interest in technology and the FinTech sector, with openness to learning IT tools and configuration processes
Analytical, detail-oriented, and structured in approach to solving challenges
Proactive mindset, curiosity, and willingness to grow in a fast-paced business setting

Job Responsibility

Configure and maintain a sophisticated FinTech platform used by global financial organizations
Review and interpret business requirements, translating them into actionable configuration tasks
Partner with implementation, QA, and software development teams to ensure high-quality delivery
Communicate directly with clients, collect feedback, and clarify both technical and business needs
Troubleshoot and resolve system-related issues, ensuring stability and efficiency
Expand your understanding of financial operations and the technical tools that support them
Work in a hybrid setup – at least 2 days per week in the office

What we offer

100% remote work
Flexible hours
International projects
Business english lessons
Participation in charity actions
In-house technology workshops

Junior Software Configuration Analyst

Currently, we are looking for a Junior Software Configuration Analyst to join ou...

Location

Poland , Wrocław

Salary:

5000.00 - 6700.00 PLN / Month

Cshark

Expiration Date

Until further notice

Requirements

A degree or ongoing studies in Economics, Finance, Banking, or related fields
Excellent English (C1 level) – both written and spoken
Strong communication skills and ability to explain complex matters clearly and concisely
Interest in technology and FinTech, with an open attitude toward working with IT tools and configuration tasks
Analytical mindset – precision, problem-solving skills, and the ability to break down complex requirements
Proactive and curious attitude, eager to learn and grow within a fast-paced environment

Job Responsibility

Participate in the configuration and maintenance of a complex FinTech platform used by international financial institutions
Analyze client requirements and translate them into configuration tasks and system adjustments
Collaborate closely with implementation, QA, and development teams to ensure successful delivery
Support client communication, gather feedback, and clarify business or technical requirements
Investigate and resolve system issues, ensuring smooth and timely resolutions
Continuously develop your understanding of both financial processes and technical tools
Work in a hybrid model – minimum 2 days per week in the office

What we offer

100% remote work
Flexible hours
International projects
Business english lessons
Participation in charity actions
In-house technology workshops

Fulltime

Manhattan Warehouse Application Configuration Analyst

We are seeking a skilled Manhattan Warehouse Application Configuration Analyst t...

Location

United States

Salary:

50.00 USD / Hour

Realign

Expiration Date

Until further notice

Requirements

Hands-on experience with Manhattan WMS (WMOS, Active, or SCALE)
Strong knowledge of warehouse operations and logistics workflows
Experience in system configuration, testing, and support
Ability to create documentation and support user training

Job Responsibility

Configure and maintain the Manhattan WMS application to meet operational needs
Analyze business processes and translate them into system configurations
Collaborate with warehouse operations, IT, and vendors to implement solutions
Perform system testing, validation, and documentation of configuration changes
Troubleshoot and resolve configuration and integration issues

Configuration Management Analyst

The Configuration Management (CM) Analyst/Engineer is responsible for establishi...

Location

United States , West Chester

Salary:

Not provided

3dB Labs

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering, Computer Science, Information Systems, or related technical discipline (or equivalent experience)
8+ years of experience in configuration management, data management, or related engineering disciplines in a defense, aerospace, or government contracting environment
Experience supporting Government programs requiring configuration control of hardware and software baselines
Familiarity with systems engineering processes, design documentation, and product lifecycle management
Thorough understanding of configuration management principles, processes, and best practices across hardware and software systems
Working knowledge of DoD and industry configuration standards such as MIL-HDBK-61A, EIA-649, and ISO 10007
Experience implementing and managing CM tools (e.g., SolidWorks PDM, Windchill, PTC Integrity, JIRA, DOORS, Git, or equivalent)
Strong analytical, documentation, and organizational skills with attention to detail and traceability
Ability to interface effectively with engineering, quality assurance, program management, suppliers, and customers
Familiarity with document control practices, data management, and technical data package (TDP) requirements

Job Responsibility

Develop, implement, and maintain the company’s Configuration Management Plan (CMP)
Define configuration management policies, procedures, and tools
Establish and manage configuration identification baselines
Assign and maintain configuration item (CI) identifiers, part numbers, and document control numbers
Administer the Engineering Change Control (ECC) and Change Control Board (CCB) processes
Maintain complete and accurate records of configuration data
Prepare and deliver required configuration status accounting (CSA) reports
Plan, coordinate, and support configuration audits (FCA, PCA)
Control the creation, review, approval, release, and distribution of technical data, drawings, and software documentation
Maintain the configuration management database or digital repository

Fulltime

Configuration Management Analyst

SSI needs to add a Configuration Management Analyst to support our current list ...

Location

United States , Ridgecrest

Salary:

39.31 - 44.10 USD / Hour

Synectic Solutions Inc

Expiration Date

Until further notice

Requirements

Must have an active DoD Secret Clearance
BS or BA degree: Working towards Professional Logistics Certification
3+ years of experience in defense life cycle (acquisition) Logistics
Experience in configuration management of digital assets by updating and maintaining configuration management databases and systems with accurate, status information
Knowledge of gathering, reviewing, and organizing audit evidence to support Government inspections and audits

Job Responsibility

Assist the Government in the identification, documentation, and updates to the programs’ Configuration Items
Prepare materials and assist the Government in the execution of Configuration Control Boards including coordination and documentation support
Process and track Engineering Change Proposals, Notice of Revisions, Requests for Variances, and Change Requests
Review and provide Configuration Data Management related comments and recommendations to Contract Deliverable Requirements Lists, Engineering Change Proposals, Notice of Revisions, Requests for Variances, Change Requests, engineering drawings, technical documents, performance specifications, and other program documentation that require Configuration Data Management Analysis
Maintain repositories of technical data and support adherence to data delivery schedules established by the Government
Track Contract Data Requirements List submissions and assist with reporting progress and status to the Government

Fulltime

Workday Configuration Analyst

This position plays a meaningful role in optimizing how we use Workday, exceed o...

Location

United Kingdom , London

Salary:

Not provided

Take-Two Interactive Software, Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent work experience
3-5 Years Workday experience working on a HRIS Team
Proficiency in Workday in one or more functional areas
Proven knowledge of HR systems structure, functions, and processes
Organised, detail oriented with strong written and verbal communication skills
Strong analytical and problem-solving skills
Ability to present data in a polished, professional form (e.g., executive dashboards, PowerPoint presentations)
MS Word, PowerPoint, Outlook, Intermediate Excel (VLOOKUP, pivots, etc.) skills
Must work well independently with minimal direction, but also enjoy working as part of a global team
Ability to balance multiple projects and shifting priorities

Job Responsibility

Provide support to end user(s) by troubleshooting, providing issue remediation, technology and process request assistance and critical issue management using ServiceNow ticket system to track
Assist subject matter authorities to ensure data integrity, quality design of system changes, report writing, interpreting data flows, and troubleshooting business processes
Responsible for Workday business process/workflow setup and modification, testing and security as determined by business requirements
Perform routine system maintenance including system and data audits
Build Workday reports including sophisticated reports, matrix reports and dashboards
Trains end users on new processes/functionality including developing user procedures, guidelines, and documentation
Troubleshoot, validate, and modify Workday integrations to external vendors or other parties
Lead Workday enhancements by collaborating with key stakeholders to facilitate scoping, configuration, testing & implementation
Identify process enhancement opportunities, including internal team processes
Support (and where appropriate, lead) HRIS projects that impact multiple stakeholders and functional teams across Take-Two

What we offer

Private healthcare
Private dental
A double matching pension policy where the employer will double match up to a 4% contribution from the employee
Employee stock purchase scheme with a 15% discount
Eye tests and vouchers towards glasses
Cycle to work scheme
Flu vouchers
Annual health
4X death in service insurance
Income protection (66% salary)

Fulltime

Configuration Analyst I

Robert Half

Location:
United States , West Chester

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 20, 2026

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Robert Half

Location:United States , West Chester

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 20, 2026

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Job Posted:
March 20, 2026