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The Configuration Analyst I is responsible for building and configuring the benefit schemes for clients using internal/external configurable platforms, against business requirements. The colleague will work closely with the System Analyst/Business Analyst/ Data Analyst, providing support against internal user acceptance testing and user acceptance testing defects and will be responsible for improving quality in both the delivery of change and business as usual activities.
Job Responsibility:
Building and configuring the benefit schemes for clients using internal/external configurable platforms, against business requirements
Working closely with the System Analyst/Business Analyst/ Data Analyst, providing support against internal user acceptance testing and user acceptance testing defects
Responsible for improving quality in both the delivery of change and business as usual activities
Detailed knowledge of their client’s flexible benefit plan enabling them to support the client and the internal team
Provide technical expertise and domain knowledge
Work with the Business Analyst /System Analyst/ Data Analyst to ensure key learning areas are driven out across all flex clients
Perform transparent communication with Ops Manager/Team
Designing/encouraging innovative functional solutions which meet the needs of the client and are in line with the current strategy for the product
Configuring the flexible benefit platform, workflow and content management systems in line with the business requirements
Include configuration friendly comments in the customization and descriptions to ease the maintenance
Assigned tickets should be delivered with 1st time quality and no issue with proper impact analysis
100% coverage in unit testing in terms of the requirements from the Plan Provision
Peer review of aligned projects should be within acceptable limits
Responsible for doing peer review on area of expertise
Actively referring Client data warehouse/Training Videos before reaching for any support and there should be not instance for lapse on this process
SYD Champion in any area within your function/COE
Taking ownership of actions and defects from user acceptance testing and implementing solutions / fixing such defects until resolved completely
Encourage best practice/champion for the release of configuration items
Supporting system releases in the form of test support
Best configuration and release practices within the team
Requirements:
B.Tech/MCA or relevant qualification
0 – 1 Years’ experience in relevant field
Good Communication skills – both written and verbal
Sound with Teamwork, Time Management, Analytical Skills
Flexibility to occasionally extend work hours to meet business needs
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