Conferencing Supervisor Job at Canteen (Toronto)

Job Responsibility

Support Managers in supervising food service and conferencing operations, including week‑ahead planning and daily execution across all service areas
Oversee daily food service production and service delivery to ensure timely, high‑quality execution and exceptional guest experiences
Assist Managers with people leadership responsibilities, including scheduling, hiring, onboarding, training, coaching, performance management, and fostering an engaged, service‑driven team culture
Support Managers with administrative, reporting, and labour‑related activities, including documentation, SOP support, and tracking inventory, sales revenue, labour, and food costs
Work closely with facilities, technology teams, internal stakeholders, and external vendors to deliver seamless, high‑quality food, conferencing, and event experiences
Support the end‑to‑end coordination of meetings and events, including planning, logistics, and resource allocation
Ensure compliance with Quality Assurance, HACCP, Occupational Health & Safety, and WHMIS standards, including training, inspections, and incident reporting
Maintain high standards of cleanliness, organization, and presentation across all food service and conferencing areas

Degree or working experience in a hospitality environment is considered a strong asset – corporate, restaurant or hotels
At least 3 years in a supervisory or management role
Food Handlers, ProServe, or Food Safe training is required
Excellent written and verbal communication skills
Strong relationship building, analytical and adaptability skills
Strong technical skills and ability to learn and operate internal and external systems
Ability to manage competing priorities and meet frequent deadlines
Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint etc.)

Preference given to those with events/catering experience
Proficiency in event Management or Rooms Booking Software is a bonus
Resourceful learner with an improvement mindset and strong problem-solving abilities

Health, vision, and dental care coverage
Group benefits
Employer RRSP contributions
Discretionary bonus or incentive programs
Mental Health and Well‑Being initiative
Employment Assistance Program with access to 24/7 support, resources, and information