Conference Usher

• Welcome conference participants with a detail-oriented and friendly approach as they arrive at the event
• Respond to attendee inquiries and provide clear direction to meeting rooms, sessions, and other event areas
• Distribute event materials such as name badges, lanyards, and conference bags in an efficient manner
• Staff registration stations throughout the event to help maintain smooth attendee check-in operations
• Assist guests with completing the registration process using laptops and other on-site tools
• Support the conference operations team with general event needs before and during daily activities
• Help unpack supplies, organize materials, and prepare attendee items each morning before sessions begin
• Move boxes and event materials as needed, including items weighing approximately 25 to 40 pounds
• Maintain a fast pace of work while ensuring accuracy and a high level of service at all times

• 2+ years of customer service experience, preferably in conference, event, or high-traffic guest-facing environments
• Strong ability to assist visitors effectively and communicate directions and instructions clearly
• Must be punctual, dependable, and able to remain on your feet for extended periods during the event
• Comfortable following detailed procedures and making confident decisions when redirecting guests or escalating concerns
• Able to read attendee information accurately and work carefully with alphabetized registration materials
• Willing and able to lift boxes and supplies weighing between 25 and 40 pounds
• Business attire is required throughout the assignment
• Prior conference or event support experience is preferred

Prior conference or event support experience

• Medical, vision, dental, and life and disability insurance
• 401(k) plan