Conference Services Manager

• Negotiate with clients through the use of creative and attractive menu presentations and event proposals
• Coordinate with the Sales Managers to ensure proper utilization of function space to yield maximum revenues
• Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication
• Supervise the execution of banquet events in conjunction with Banquet Team
• Serve as a primary point of contact for corporate conferences, meetings, professional teams & entertainment once contracted through post-event follow-up
• Plan and/or attend and/or participate in meetings with hotel staff and clients
• Comply with Four Seasons standards for conference services
• Make timely and impromptu decisions which balance client's needs with the financial, safety, and staffing goals of the hotel
• Find solutions to the inevitable challenges and glitches that arise while groups are on property
• Maintain knowledge of hotel facilities, capabilities, and dimensions of meeting space and basic operational needs of all operating departments

• Two to three years experience directly related to hotel conference services
• A college degree/CMP Certification is preferred
• Strong organizational, attention to detail and interpersonal skills
• Ability to prioritize and adapt to the changing needs of the operation
• Solid work ethic, good business acumen and a passion for service
• Ability to multitask with a high level of creativity
• Irregular hours to include weekends and evenings should be expected
• Some travel is required for training, conferences and special events

A college degree/CMP Certification

• Lucrative salary
• Medical, Dental, Vision and 401K with employer matching all starting at 30 days
• Time off plans starting at day of hire
• An opportunity to be a part of a cohesive team in an inclusive work environment
• Complimentary and discounted hotel stays around the world
• Wellbeing and mental health initiatives and focused company
• Embracement and promotion of diversity in our workplace
• Complimentary employee meals and beverages
• Tuition reimbursement