Conference Services Manager

• Coordinates all requirements for various conference groups booked by the Sales Department
• Responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process
• Communicates the needs and expectations of the client with all departments in the hotel
• Ensures successful execution of group and client satisfaction
• Negotiate with clients through the use of creative and attractive menu presentations and event proposals
• Conduct property tours and entertain planners of meetings, social events, and weddings
• Plan and/or attend and/or participate in meetings with hotel staff and clients
• Coordinate with the Sales Department and Catering to ensure proper utilization of function space to yield maximum revenues
• Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling
• Supervise the execution of banquet events
• Respond according to the crisis management plan to any resort emergency or safety situation
• Make timely and impromptu decisions
• Comply with Four Seasons standards for sales and marketing
• Comply with Four Seasons’ Work Rules and Standards of Conduct
• Work harmoniously and professionally with co-workers and supervisors

• College Education preferred
• 2-3 years previous catering and/or banquet assistant manager/captain experience
• Excellent reading, writing and oral proficiency in the English language
• High level of creativity
• Attention to detail
• Ability to handle multiple tasks and make decisions in a fast paced client driven environment
• Ability to work long and irregular hours, weekends and evenings
• Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use e-mail and the Internet
• Basic knowledge of audio-visual equipment and Internet technology – helpful

Basic knowledge of audio-visual equipment and Internet technology

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Discounted rates for Marta and/or Parking