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Conference Services Director

United States, Beaverton Employment contract · Job Posted May 27, 2026
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Job Description

The Director of Conference Services will lead and manage the conference services team at the account and will be responsible for the operations management of conference needs.

Job Responsibility

  • Lead and manage conference services team
  • Oversee operations management of conference needs
  • Receive upcoming meetings from event management system and collaborate with event teams
  • Assist with special needs/requests for events
  • Manage Event Order for conference including all necessary information
  • Attend weekly delivery meeting to review changes in upcoming programs or special events
  • Relay conference details to departments: AV, Facilities, Catering
  • Distribute and discuss group Event Order in weekly information meeting
  • Remain available and approachable throughout planning phases
  • Inspect status of meeting or classroom set-ups and take corrective action
  • Notify appropriate departments for missing items from set-up instructions
  • Monitor Event Orders daily for accuracy
  • Ensure safety procedures are followed

Requirements

  • Bachelor’s Degree in Hospitality or related field preferred
  • 3-5 years conference planning or related experience
  • Strong time management skills, customer service, attention to detail
  • Ability to perform various tasks simultaneously
  • Strong communication and interpersonal skills
  • Work well independently and as a team member
  • Experience with Microsoft Office, Momentous, Delphi, Opera or other event management systems
  • Knowledge of CVENT, WebEx, MS Teams, and various virtual meetings strongly preferred
  • Ability to manage in a diverse environment with focus on client and customer services

Nice to have

  • Bachelor's Degree in Hospitality or related field
  • Knowledge of CVENT, WebEx, MS Teams, and various virtual meetings

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