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This role is responsible for managing the scheduling and coordination of conference room reservations and meeting support, including technical and hospitality services. This role acts as a liaison between meeting hosts, internal departments (including Facilities, IT and/or Marketing), to ensure that all logistical, audiovisual, and catering needs are met.
Job Responsibility:
Reserve conference rooms and event spaces using the firm’s room management software
Utilize firm tools to create necessary links for meetings with video conferencing
Update meeting/event reservations with all relevant meeting details
Monitor room availability and resolve scheduling conflicts
Understand room capabilities and service options across locations
Contact hosts of all video conferencing (VC) requests to review and confirm specific needs
Provide and discuss available conference room setup options
Confirm catering needs and coordinate with designated individuals
Verify audiovisual requirements and coordinate with the local IT technician
Ensure video conferencing links are accurate and functional
Participate in planning meetings with the Marketing team
Assist as needed with confirming room set up is consistent with request details
Requirements:
High school diploma required
3+ years of reception experience required
Must possess excellent verbal and written communication skills
Must be able to work under pressure and meet deadlines
Ability to work independently and to carry out assignments to completion
Strong organization, attention to detail and proofreading skills
Proficiency with a variety of software including MS Office – Word, Excel, Outlook, PowerPoint
Nice to have:
videoconference booking experience is preferred
What we offer:
discretionary year-end merit bonus based on performance
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