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Assist in the day-to-day operation of the hotel’s conference and function facilities, ensuring all events run smoothly and deliver exceptional guest experiences. Take lead in event setup and service in line with function sheets, ensuring all staff are fully briefed on event details, food and beverage offerings, and service standards. Liaise with conference organisers, kitchen teams, and internal departments to coordinate event requirements, including final numbers, menu changes, and service times. Support the Conference & Events Manager with staff supervision, training, development, and fostering a positive, cohesive team environment. Monitor event quality, address guest feedback and operational issues, and ensure all equipment, function rooms, storage areas, and audio-visual spaces are clean, secure, and fully operational. Ensure compliance with hygiene, safety, fire, and operational standards, and carry out any other reasonable duties as directed by management.
Job Responsibility:
Assist in the day-to-day operation of the hotel’s conference and function facilities, ensuring all events run smoothly and deliver exceptional guest experiences
Take lead in event setup and service in line with function sheets, ensuring all staff are fully briefed on event details, food and beverage offerings, and service standards
Liaise with conference organisers, kitchen teams, and internal departments to coordinate event requirements, including final numbers, menu changes, and service times
Support the Conference & Events Manager with staff supervision, training, development, and fostering a positive, cohesive team environment
Monitor event quality, address guest feedback and operational issues, and ensure all equipment, function rooms, storage areas, and audio-visual spaces are clean, secure, and fully operational
Ensure compliance with hygiene, safety, fire, and operational standards, and carry out any other reasonable duties as directed by management
Requirements:
A natural passion for hospitality with a strong focus on creating memorable guest experiences
A hands-on leader who leads by example and supports team training and development
Previous experience in conferences and events, hospitality, or hotel operations, with team leader experience preferred
Current RSA (Responsible Service of Alcohol) Certificate – essential
Flexibility to work evenings, weekends, and public holidays
Qualification in Hospitality or Event Management is desirable
Nice to have:
Qualification in Hospitality or Event Management is desirable
What we offer:
Work in front of the iconic Manly Beach
Staff canteen with food & drinks
Up to 70% off for you to live it up across all Accor Properties & 30% off Restaurants
Dry-cleaning on us
Accor Group Benefits Your Way: Employee Assistant Program, Birthday day off, Anniversary stay at the hotel, discounted gym membership and much more