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Levy Logo Levy · Hospitality and Tourism

Conference & Events Sales Executive

United Kingdom, Rubery 28957.00 GBP / Year · Job Posted April 11, 2026
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Job Description

As a Conference & Events Sales Executive at Lime Venue Portfolio, you will play a pivotal role in converting enquiries into successful bookings, ensuring every guest’s event experience is seamless from initial contact to post-event follow-up. You’ll be the first point of contact for corporate clients, training organisers, and event planners — offering expert advice, building trusted relationships, and tailoring our spaces and services to suit a wide range of business and leisure events.

Job Responsibility

  • Drive Revenue Growth: Play a key role in maximising revenue across our Venues Collection by expertly managing Conference & Event enquiries with efficiency and flair
  • Deliver Exceptional Service: Exceed client expectations by consistently achieving key performance indicators and delivering a gold-standard customer experience across phone, email, and online platforms
  • Be a Trusted Expert: Build strong relationships with clients, venues, and internal teams through knowledgeable, confident, and proactive enquiry handling
  • Champion Insights & Strategy: Engage with business performance tools like forecasts, budgets, and pace reports to deepen your commercial awareness and contribute to the broader strategic goals of the business
  • Ensure Accuracy & Insights: Maintain meticulous records in Delphi and LVP SmartSheet systems, proactively highlighting any gaps or improvements in online listings and competitor analysis to help shape our competitive edge
  • Know Our Product Inside-Out: Develop expert-level knowledge of each venue in the Collection, support on-site visits, and share insights and updates with the wider Central Team to strengthen our collective understanding of the brand and offering

Requirements

  • Minimum of 1 year’s experience in a Conference & Events environment
  • At least 3 years in the hospitality industry at venue level
  • GCSEs (including Maths and English) essential
  • A-Levels or a degree desirable
  • Strong verbal and written communication skills
  • Confidence in decision-making and customer interaction
  • Highly organised with excellent administrative skills
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Experience with booking systems such as Gratis or Delphi
  • Good general venue knowledge
  • A confident, team-oriented professional who thrives under pressure
  • Remains calm, assertive, and solutions-focused
  • Passionate about sales and operations
  • Ability to multitask, manage customer feedback, and handle complaints effectively
  • A motivated self-starter with a “can do” attitude
  • A sense of humour
  • A strong ambassador for the brand and business

What we offer

  • Healthcare & Wellbeing – Medicash health benefits (including dental, mental health & optical for you and up to 4 children)
  • Free annual health check with Aviva Digicare
  • Discounts at Nuffield Health & Pure Gym
  • Access to our Employee Assistance Programme
  • Exclusive Perks & Discounts – Save on entertainment (up to 55% off cinema tickets)
  • Shopping discounts (up to 15% off)
  • Vodafone plans discounts
  • Travel discounts with top providers such as TUI & Expedia
  • Workplace Benefits – Meals on duty
  • Pension scheme
  • Life assurance
  • Professional subscriptions paid
  • Leave & Family Support – 23 days + bank holidays
  • Your birthday off
  • Extra leave after maternity return
  • A day off for your baby’s 1st birthday
  • Holiday purchase scheme
  • Career & Financial Support – Ongoing training & development
  • Career pathways
  • Financial wellbeing programme
  • Preferred rates on salary finance products
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