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14forty Logo 14forty · Hospitality and Tourism

Conference & Events Operations Supervisor

United Kingdom, Glasgow 28500.00 GBP / Year · Job Posted March 03, 2026
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Job Description

The Conference & Events Operations Supervisor supports the successful delivery of Live and Confex events, with a primary focus on internal meetings, catering, tastings, and events. The role ensures exceptional customer service, strong operational standards, and effective team supervision to deliver seamless food and beverage experiences while building positive client relationships.

Job Responsibility

  • Support daily operations including event setup, service delivery, and close-down procedures
  • Ensure compliance with health, safety, and hygiene standards
  • Assist with stock control, deliveries, and inventory management
  • Deliver outstanding service and manage guest enquiries or issues
  • Maintain high presentation and service standards
  • Gather feedback to enhance the overall experience
  • Supervise and support bar and restaurant teams during events
  • Assist with onboarding and training
  • Foster a positive, collaborative working environment
  • Process payments and support cash handling procedures
  • Contribute to cost control and waste reduction
  • Maintain adherence to regulatory and safety standards
  • Monitor food and beverage quality and consistency
  • Host rooms confidently and manage stakeholder expectations
  • Build strong relationships with clients, colleagues, and suppliers

Requirements

  • Experience within a fast paced hospitality environment (events, restaurants, hotels, or bars)
  • Experience supervising teams
  • Strong customer service and communication skills
  • Understanding of food safety and regulatory compliance
  • Basic financial awareness (cash handling, stock control)
  • Problem-solving ability and team-focused mindset
  • Flexible approach to working hours

Nice to have

  • Food safety knowledge
  • Beverage knowledge (wine, cocktails, etc.)
  • POS and basic IT skills
  • Networking and relationship-building skills

What we offer

  • Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
  • Free annual healthcare check
  • Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts - up to 55% off cinema tickets
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
  • Meals on duty
  • Vodaphone discounts
  • Pension scheme and Life Assurance
  • Employee Assistance Programme
  • 23 days + BH's and additional day off for your birthday
  • 2 days additional leave, following return from Maternity leave during first year back
  • Competitive and supportive family benefits
  • Day off for baby's first birthday
  • Holiday purchase scheme
  • On-going training & development and career pathways
  • Professional subscriptions paid
  • Financial wellbeing programme and preferred rates on salary finance products
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