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Fairmont Le Manoir Richelieu Logo Fairmont Le Manoir Richelieu · -

Conference & Events Executive

Australia, Melbourne · Job Posted June 29, 2026
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Job Responsibility

  • Manage events from confirmation through to execution and post-event follow-up
  • Coordinate all event logistics, including but not limited to room setup, catering, suppliers, and audio-visual requirements
  • Liaise closely with clients to ensure expectations are understood and delivered
  • Conduct site inspections and client meetings to showcase facilities and support event planning
  • Work collaboratively with internal departments including Operations, Kitchen, Audio Visual, and Front Office teams to ensure seamless delivery
  • Coordinate external suppliers, including completing supplier inductions and ensuring compliance with venue policies
  • Ensure all event details are accurately recorded and communicated to relevant teams
  • Handle client feedback and resolve any issues promptly and professionally
  • Ensure compliance with health, safety, and venue standards throughout all events
  • Respond promptly to all incoming enquiries, maximising conversion of short lead and last-minute business opportunities
  • Prepare accurate and timely proposals, quotes, and contracts in line with client requirements and venue capabilities
  • Work towards achieving sales targets and contributing to overall event revenue goals
  • Prepare and issue accurate invoices in a timely manner following event completion
  • Manage accounts receivable, including following up on outstanding payments
  • Reconcile event billing details against contracts, proposals, and final event requirements
  • Maintain accurate financial records and ensure all billing information is correctly entered into systems

Requirements

  • Strong working knowledge of Microsoft Outlook and Microsoft Office
  • Experience with Delphi and Opera is preferred
  • Hotel Management or Event Management qualifications preferred, but not essential
  • Service oriented with a strong attention to detail
  • Ability to work independently and demonstrate initiative in a dynamic environment
  • Self-motivated, energetic, and passionate about delivering exceptional experiences
  • Ability to work a variety of shifts including weekends
  • Strong focus and passion for hotel operations
  • Confident and articulate communication, negotiation, relationship building, and networking skills
  • Excellent time management skills with the ability to multitask and manage competing priorities
  • Strong personal integrity and professionalism
  • Entrepreneurial spirit with drive, ambition, and a high level of energy
  • Strong interpersonal skills with the ability to communicate effectively with all levels of team members and stakeholders
  • Flexible and able to embrace and respond effectively to change

Nice to have

  • Experience with Delphi and Opera
  • Hotel Management or Event Management qualifications

What we offer

  • Great benefits including worldwide accommodation and food and beverage discounts from your first day, Chadstone shopping centre discounts, complimentary accommodation on your anniversary with Accor, Employee Assistance Program, and discounted health insurance
  • Work within one of Melbourne’s most recognised luxury hotels, delivering exceptional events and experiences
  • Endless learning and career development opportunities with Australia’s largest hospitality group, Accor
  • Industry leading training and development through Accor Academy
  • Be part of a professional, supportive, and passionate team committed to creating moments that guests will remember forever
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