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As the Conference & Banqueting Operations Manager at The View Hotel Eastbourne, you'll play a key role in delivering seamless and memorable events, ensuring exceptional service across all conference and banqueting operations. You’ll support the planning and oversee the execution of a variety of functions, from corporate meetings to private celebrations, working closely with the Food & Beverage Manager to manage staffing, service standards, and overall guest satisfaction. You'll always work with Aimbridge’s four pillars of Food & Beverage in mind: People, Product, Guest, and Performance—creating an exceptional experience for every guest, every time.
Job Responsibility:
Recruit, train, and motivate staff to deliver outstanding hospitality
Oversee seamless event execution, working with clients, suppliers, and internal teams
Maintain high standards of food service, presentation, and guest experience
Monitor budgets, inventory, and sales to drive profitability
Ensure compliance with food hygiene and safety regulations
Stay ahead of trends, guest expectations, and sales opportunities
Requirements:
Previous experience in delivering exceptional service within a conference and banqueting or food and beverage environment
A strong understanding of industry standards, best practices, and event execution
Excellent leadership, communication, and organisational skills to inspire and manage a high-performing team
A commitment to delivering outstanding guest experiences while maintaining brand standards
What we offer:
Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme
Flexible working opportunities
Company sick pay
33 days holiday
Staff meals on duty
Paid breaks
Starting salary above national minimum wage
Career and lifestyle breaks – Allowing you to take time off for key life events
Free staff parking
Competitive Rates – all exceeding the National Living Wage