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Conference and Events Co-ordinator

bullsheadearlswood.co.uk Logo

Bulls Head, Earlswood

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Location:
United Kingdom , Penrith

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Conference and Events Co-ordinator you are the first point of contact for guests before they even arrive. You will be a part of our busy Sales Office, joining as a sales coordinator, to ensure everything is in place to make sure the guest’s experience is the best it can be. Our Sales Team is incredibly important to us, and therefore we are looking for someone who will be passionate about our guests experience, has a flair for organisation and is meticulous in obtaining and recording our guests needs. We are looking for an amazing communicator who will always go the extra mile.

Job Responsibility:

  • First point of contact for guests before arrival
  • Communicate with potential and repeat guests through email and telephone
  • Conduct occasional show arounds
  • Use telephone and online booking systems to meet guests needs
  • Provide best possible customer service
  • Make and assist with conference and events bookings
  • Contribute towards sales for bedroom and meeting room occupancy targets
  • Use knowledge to showcase hotel facilities

Requirements:

  • Passionate about guests experience
  • Flair for organisation
  • Meticulous in obtaining and recording guests needs
  • Amazing communicator
  • Thrives on delivering great customer service
  • Calm under pressure
  • Excellent telephone manner
  • Ability to multi task
  • Proficient in a variety of IT systems
  • Adaptable
  • Keen eye for detail
  • Great organisation skills
  • Previous experience in this or a similar role is advantageous
What we offer:
  • 28 days annual leave
  • Employee Assistance Programme
  • Enhanced maternity and paternity pay
  • Apprenticeships available
  • Health cash plan
  • Generous employee discounts
  • Life assurance
  • Bespoke training programmes accessible to all
  • Engaging & supportive work environment

Additional Information:

Job Posted:
January 22, 2026

Expiration:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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