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The C&B Manager will take responsibility for allocated areas in Conference & Banqueting within the hotel, and maximise customer satisfaction through following planned requests as described by event function sheet, anticipating extra guest requests and responding to special requests positively.
Job Responsibility:
Setting up conference rooms, as instructed by events road sheet meeting any special guest requests for all weddings and corporate functions and events
Manage small team of permanent and casual team members to ensure accurate staffing levels for diarised events
Be confident and demonstrate high levels of leadership, maturity and professionalism at all times
Take ownership in completing any instructions given to you by the senior management
Showing passion and accuracy to ensure that food and beverage will be served by hotel standards and in the required time according to the function sheet
Take pride in ensuring that appropriate mise-en-place is prepared according to requests
Work closely with wedding and events team to ensure seamless communication
Ensure that all conference suites are presentable and in optimal condition, reporting any issues to relevant department
To attend briefings and departmental meetings to ensure smooth delivery of events and functions
Requirements:
Previous C&B experience in a 5 star background is desirable
Previous experience and C&B Manager level is essential
Experience in working high volume events is essential
Thrive off working in a fast paced, ever changing environment
Charisma, personable and can – do attitude
Excel in building rapport with guests and team members alike
What we offer:
Competitive salary + Service Charge
Meals included on duty
Accommodation available if required
Employee recognition awards
Cashback healthcare cover after probation
Continued career development with recognised training providers
Generous friends and family rate at Iconic Luxury Hotels