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Conference and Banqueting Manager

lygonarmshotel.co.uk Logo

The Lygon Arms

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Location:
United Kingdom , New Milton

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The C&B Manager will take responsibility for allocated areas in Conference & Banqueting within the hotel, and maximise customer satisfaction through following planned requests as described by event function sheet, anticipating extra guest requests and responding to special requests positively.

Job Responsibility:

  • Setting up conference rooms, as instructed by events road sheet meeting any special guest requests for all weddings and corporate functions and events
  • Manage small team of permanent and casual team members to ensure accurate staffing levels for diarised events
  • Be confident and demonstrate high levels of leadership, maturity and professionalism at all times
  • Take ownership in completing any instructions given to you by the senior management
  • Showing passion and accuracy to ensure that food and beverage will be served by hotel standards and in the required time according to the function sheet
  • Take pride in ensuring that appropriate mise-en-place is prepared according to requests
  • Work closely with wedding and events team to ensure seamless communication
  • Ensure that all conference suites are presentable and in optimal condition, reporting any issues to relevant department
  • To attend briefings and departmental meetings to ensure smooth delivery of events and functions

Requirements:

  • Previous C&B experience in a 5 star background is desirable
  • Previous experience and C&B Manager level is essential
  • Experience in working high volume events is essential
  • Thrive off working in a fast paced, ever changing environment
  • Charisma, personable and can – do attitude
  • Excel in building rapport with guests and team members alike
What we offer:
  • Competitive salary + Service Charge
  • Meals included on duty
  • Accommodation available if required
  • Employee recognition awards
  • Cashback healthcare cover after probation
  • Continued career development with recognised training providers
  • Generous friends and family rate at Iconic Luxury Hotels
  • 25% discount on all food and beverage
  • Discount on spa treatment and products
  • Refer a friend incentive
  • Team social events, seasonal gifts and much more

Additional Information:

Job Posted:
January 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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