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Conference and Banqueting Manager

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Levy

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

35000.00 GBP / Year
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Job Description:

Conference and Banqueting Manager - The Kia Oval, London | Full-Time / Permanent. We're seeking a confident Conference and Banqueting Manager with a background in hands on hospitality to join our collaborative team at The Kia Oval - the iconic home of Surrey County Cricket Club and one of best conference venues in London! In this fast-paced banqueting events role you will be responsible for overseeing the smooth running of all conference and events catering, hospitality, and bar operations, ensuring exceptional service and attention to detail across match day and non-match day conferences and events.

Job Responsibility:

  • Oversee the smooth running of all conference and banqueting event operations, ensuring exceptional service and attention to detail across every event
  • Work closely with the Sales team to review client requirements, attend site visits, and confirm operational details
  • Partner with the Culinary team to maintain outstanding food presentation and service standards
  • Lead weekly function sheet meetings to align internal teams on event plans
  • Produce staff rotas in collaboration with the Head of C&E, ensuring labour costs are monitored and controlled
  • Maintain a strong working knowledge of in-built AV systems
  • train Event Managers/Supervisors and liaise with suppliers to order additional equipment when required
  • Coordinate with the reception team to ensure event signage, paperwork, and administrative materials are prepared and distributed in advance
  • Monitor till operations, oversee bar closures, and ensure the secure handling of cash and stock
  • Oversee all catering setups, working closely with the logistics team to ensure events are set according to function sheets and SOPs
  • Maintain stock levels and ensure all catering equipment is in good working order, arranging repairs or replacements as needed
  • Manage and support a team of Managers and Supervisors, providing clear pre-event briefings and post-event feedback
  • Assist with the induction, training, and development of team members, ensuring high levels of service and operational efficiency
  • Promote a positive, collaborative working culture across all departments
  • Welcome event organisers and clients, ensuring their needs are met from initial planning to delivery
  • Provide cover or oversight for the OEL reception, ensuring guests and clients are greeted professionally, queries are handled efficiently, and reception operations run smoothly
  • Act as the main operational point of contact on event days, quickly resolving any issues or last-minute requests
  • Build strong, lasting relationships with clients, encouraging repeat business and positive feedback
  • Ensure compliance with all health, safety, and legal regulations
  • Contribute to regular health and safety meetings and maintain accurate training records
  • Lead by example in promoting a safe working environment for staff, clients, and guests
  • Promote the Levy culture of sustainability first, ensuring a proactive approach to wastage, electricity usage and our 2027 net zero promise
  • Identify operational improvements and cost-saving opportunities without compromising service standards
  • Monitor and manage labour scheduling, addressing variances between forecast and actual spend
  • Take ownership of all operational costs under your management, ensuring profitability targets are met
  • Support business improvement initiatives as part of the senior management team

Requirements:

  • Proven experience in conference, events, or hospitality management
  • Strong leadership and team management skills
  • Excellent communication and client relationship abilities, with experience developing meaningful client relationships
  • Organised, detail-oriented, and able to manage multiple priorities
  • Ability to work flexible hours, including evenings, weekends, and match days
What we offer:
  • Healthcare
  • Wellbeing support
  • 23 days' annual leave plus bank holidays
  • Life assurance
  • Meals on duty
  • Birthday off
  • Holiday purchase scheme
  • Aviva Digicare
  • Medicash (dental, optical, therapy treatments)
  • 24/7 Employee Assistance Programme
  • 2 days’ additional leave after returning from maternity leave
  • Day off for your baby’s first birthday
  • Enhanced family leave
  • Shopping, entertainment, and travel discounts
  • 20% off Nuffield Health and 10% off PureGym memberships
  • Pension scheme
  • Preferred rates on salary finance products
  • Professional subscriptions
  • Ongoing training and structured career pathways

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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