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This role leads the operational banquet team to deliver successful events, maintaining the reputation of event delivery at Marriott Grosvenor Square, London. To ensures the highest level of service during events execute the requirements of events based on standards and customers’ expectations. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals. We are seeking a confident and results‑driven leader who can direct and motivate a team while actively participating in the delivery of high‑quality service that meets established standards and event requirements. This role is responsible for overseeing financial and administrative functions, including cost control and asset protection, while ensuring smooth operational execution. The successful candidate will communicate clearly and effectively with all stakeholders to ensure shared ownership of event success, proactively identify training and development opportunities, and implement strategic plans to build team capability and consistently achieve performance goals.
Job Responsibility
Leads the operational banquet team to deliver successful events
Ensures the highest level of service during events
Drives customer satisfaction and capitalizes on revenue during the event phase of a function
Provides clear and concise communications to everyone having ownership in the success of the event
Monitors and controls financial and administrative responsibilities to meet or exceed department goals
Directs and motivates a team while actively participating in the delivery of high-quality service
Requirements
High school diploma or GED
2 years experience in the event management, food and beverage, or related professional area
What we offer
Competitive salary package
31 days holiday including bank holidays increasing to a maximum of 35 days
Attractive bonus plan
Accommodation Service Charge upon successful completion of probation
Season ticket loans
Discounted room rates for you & friends and family
Recommend a friend scheme
Complimentary dry cleaning
Enhanced management pension scheme
Life assurance x 3 salary
Competitive car lease schemes
Access to major high street discounts
World-class international career opportunities
Professional learning and development opportunities
Tuition aid
Unlock access to world-class trainers
Exclusive access to the world’s leading management minds
Corndel management development programmes
Complimentary meals on duty
Complimentary private medical via AXA
Flu vaccinations
Complimentary use of the Gym
Eye care vouchers
Cycle to work scheme
Creative workshops
Support volunteer programmes like Magic Breakfast
Community activities
Plant a tree
Annual parties, Christmas lunches, summer BBQ's and Easter celebrations
Length of service rewards and invitations to recognition events
Monthly/yearly recognition schemes
Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat