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Joining us as a Conducting Funeral Assistant, you’ll be conducting and arranging Funerals and ensuring our client journey is of the highest standard. As well as helping to implement the funeral strategy, you will be helping to deliver an industry leading Funeral service.
Job Responsibility:
Providing leadership to our bearer team on the day of funeral
Support line managers to coach and develop colleagues’ knowledge
Conduct Funerals- ensuring high standards of delivery by all colleagues
Lead and participate with community activities
Ensuring compliance to Health and Safety requirements by bearer team on the day of funeral
Attend local forums/and or meetings to build network with NAFD (National Association of Funeral Directors)
Daily running of funeral home including funeral arranging and ad hoc back of house duties as required
Participate in a Standby and On-Call rota
Requirements:
A real passion for providing excellent service to clients and supporting the operational team
Planning and organising skills to ensure effective multi-site coverage
Great at communicating and engaging clients
Great at working in a team
Understand the strength of taking time to build strong relationships and manage expectations
Competent with administration tasks
Essential soft skills and ability to stay calm in challenging situations
A full UK Driving licence is essential
Subject to a standard DBS (Disclosure and Barring Service) check