Conciliation Officer

• Deliver and maintain consistent and high-quality Conciliation services to injured Victorians and their employers
• Consistently deliver the highest standard of conciliation knowledge and skills, aligned with the legislative Duty of Conciliation Officers
• Facilitate the balanced empowerment and engagement of the parties to effectively conciliate disputes
• Independently exercise powers under the WIRCA and ACA as appropriate, to assess the validity of decisions, make recommendations or issue directions, refer medical questions to Medical Panels, or issue a Certificate of Genuine Dispute

• Demonstrated experience in Alternative Dispute Resolution
• Detailed knowledge of relevant legislation and the case law authority that informs its application
• Complex problem-solving expertise
• Capacity to build empathy, rapport, awareness and consideration of the needs of others
• Ability to build, foster and sustain strong and constructive internal and external relationships
• Qualification in at least one of the following: Alternative Dispute Resolution, Law, Psychology, Occupational Health and Safety, Social Science, or other relevant graduate-level qualification or vocational experience
• Knowledge of the Victorian Workers' Compensation system (highly desirable)

Knowledge of the Victorian Workers' Compensation system

• Competitive remuneration
• Generous allowances
• Annual salary increases
• Opportunity for band progression payments
• Reimbursements for study/professional development and wellbeing activities
• Salary packaging options of novated motor vehicle lease and superannuation
• Access to additional leave categories
• Flexible leave arrangements
• Access to 24/7 holistic mental health and wellbeing program