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Concierge

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Legends Global

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Location:
Puerto Rico , Hato Rey

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

ASM Global the leader in privately managed public assembly facilities, has an excellent opening for a Concierge for the Premium Services Department at Coliseo de Puerto Rico. Concierges are responsible for providing top-level customer service to all Premium Services Clients and Premium Members. Concierges must be professional; team focused and have a positive attitude. Concierges will work under the guidance of the Premium Services team.

Job Responsibility:

  • Assist with training, development of all Premium Services staff
  • Assists in the execution of the overall guest experience
  • Meets and greets of all Premium Services clients
  • Assists current members and new guests with customer service related inquiries
  • Provides information about local features in the Coliseo
  • Picks up and deliver items, or run errands for guests
  • Escorts clients to suites, party suites, Sky Lounge, club seats and other VIP areas
  • Maintains confidentiality of all clients’ information, activities and situations
  • Handles tickets and correct distribution at VIP will-call and or VIP entrance
  • Demonstrates excellent customer service skills
  • Efficiently and courteously answers questions concerning location of corporate suites, seating (club seats) and other locations
  • Files various records and reports
  • Performs related clerical work as assigned

Requirements:

  • High School Degree required and Associate’s Degree or higher desirable
  • 1-year related experience and/or training
  • Customer service background preferred
  • Good communications skills
  • Good customer service skills and sense of public relations
  • Must have professional attitude and appearance
  • Bilingual – English/Spanish
  • Ability to work flexible hours including evenings, weekends and holidays, as needed
  • Basic knowledge in Microsoft Office

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
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