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Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.
Job Responsibility:
Carries out telephone answering and reception duties as required
Takes complete messages with pertinent information and communicates messages to the intended recipient
Greets residents and visitors. Answers inquiries and gives directions
Collates brochures for the marketing department
Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
Guest and Sign-In Logs as necessary
Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
Maintains and keeps desk and entry area neat and organized
Organizes, distributes mail to residents, Executive Director and Department Coordinators
Maintains resident forms for miscellaneous credits
Maintains adherence to all company personnel policies and established operating policies and procedures
Other duties as assigned
Requirements:
High school diploma or general education degree (GED) preferred
One to three years customer service experience and/or training
or equivalent combination of education and experience
What we offer:
medical, dental, vision, life and disability insurances
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