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INSERT COMMUNITY NAME is a premier senior living community located in Claremont, managed by Oakmont Management Group. Our beautifully landscaped campus provides an exceptional living environment where residents receive five-star services and amenities tailored to support their continuing independence. We pride ourselves on delivering meaningful lifestyles and fostering strong relationships among residents, families, and team members, underpinning a culture based on authenticity, teamwork, compassion, commitment, and resilience. Oakmont Management Group (OMG) oversees communities across California, Hawaii, and Nevada, offering promising career growth, relocation, and travel opportunities for team members. Eligible employees are provided with comprehensive benefits such as medical, dental,...
Job Responsibility:
Provide all residents, guests, and visitors with exceptional customer service
Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
Monitor the Emergency Alert System and immediately respond to every call
Effectively manage business center and process incoming and outgoing mail
Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
Encourage teamwork through cooperative interactions with co-workers and other departments
Requirements:
Must be at least 18 years of age
High school diploma or equivalent
Prior experience in hospitality or senior living community preferred
Excellent customer service skills
Proficiency in Microsoft Office programs
Strong verbal and written communication skills
Ability to pass Criminal Background check and health screening tests
Willingness to comply with COVID-19 safety protocols
Prefer two (2) years of experience in a hospitality setting or prior senior living community
Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
Comply with COVID-19 health and safety protocols as required by Oakmont Management Group