This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Trilogy at Tehaleh is a distinguished resort-lifestyle community located in the serene and scenic Bonney Lake area, just a picturesque drive south from Seattle, Washington. Nestled against the backdrop of protected forest preserves and the majestic Mount Rainier, the community offers an exclusive and private environment curated for discerning members seeking premier comfort and leisure. The centerpiece of this community experience is Seven Summits Lodge, an elegant club facility featuring dedicated spaces for dining, relaxation, fitness, games, and other activities designed to enhance members' quality of life and foster a warm, welcoming community atmosphere. As part of the J.F. Shea... Show More
Job Responsibility:
Greet and welcome members and guests in an energetic and friendly fashion, according to Trilogy protocol, via phone or onsite
respond to requests and direct calls to staff members and relay messages
screen members and guests for applicable building access, according to community regulations
provide guests and members with information, including a variety of quality choices and arrangements regarding the Club, recreation, or other activities
maintain daily standard operating procedures for the opening
assist Member Services Manager with administrative support, such as mail delivery, email and phone calls, spreadsheet creation and data entry, updates to website, creation of promotional flyers, etc
provide resident services, business center support (copying, mailing, and fax), event registration and fee collection, access to lost and found, etc
maintain the organization and function of all front office equipment and the lobby
assure proper inventory of general office supplies
work with maintenance staff to provide a clean environment for members and guests
assist the Lifestyle & Activities department by maintaining event flyers and bulletin boards, preparing the scheduled events calendar, and assisting with ticket sales and advertisements for Association events and functions
other duties and responsibilities may be assigned
Requirements:
High school diploma or equivalent preferred
one to three years' relative customer service experience
experience in a Homeowner Association environment preferred
computer literate with proficiency in Microsoft Office
Club Management System software preferred
must be flexible and adaptable to rapid change
ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities
desire to contribute to a productive work environment by maintaining a positive attitude with team members and the public
must have excellent communication skills
ability to work well with others and provide exceptional customer service for members and guests
must be self-motivated, follow direction, and able to work independently with little supervision
must demonstrate initiative, with an ability to think, work, solve practical problems, and make independent decisions based on sound judgment
must have good time management, organization, and follow-up skills
must be able to consistently achieve high work standards
attention to detail, accuracy and timeliness is expected
must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected
this position requires a flexible schedule to include evenings and weekends
valid driver's license may be required
Nice to have:
experience in a Homeowner Association environment preferred