Concierge

• Delivering a smooth check-in and check-out
• Building memorable and unique experiences
• Guiding guests through their entire stay
• Processing operational needs
• Addressing guest requests
• Completing reports
• Sharing highlights of the local area
• Ensuring transactions feel like part of the experience
• Delivering the Gold Standards of The Ritz-Carlton graciously and thoughtfully every day
• Exemplifying the Employee Promise, Credo and Service Values

• High school diploma or G.E.D. equivalent
• No related work experience
• No supervisory experience
• No license or certification required
• Ability to stand, sit, or walk for an extended time
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
• Professional uniform, personal appearance, and communications
• Following company policies and procedures
• Maintaining confidentiality
• Protecting company assets
• Upholding quality standards
• Creating a safe work place

Previous Concierge, Hospitality Experience Preferred

• Chance to be proud of the work you do and who you work with
• Opportunity to begin your purpose
• Belong to an amazing global team
• Become the best version of you