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At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Concierge at Esher Manor Care Home in Surrey.
Job Responsibility:
Create a positive and long lasting first impression of Avery
Answering incoming calls and greeting visitors whilst providing high quality service to residents
Greeting and directing all visitors and making them feel welcome
Monitoring the Bistro area for refreshments, music, and cleanliness
Handling resident requests and queries efficiently and effectively
Completing administrative duties as required
Requirements:
Possess effective written and verbal communication skills
Be able to handle multiple priorities
Have good organisational skills
Previous experience in a customer service position is preferable