Concierge Job at Advocate Health Care (West Allis)

Concierge

Advocate Health Care

Location:
United States , West Allis

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

18.85 - 28.30 USD / Hour

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Job Description:

Concierge - as needed - part-time position at Aurora Medical Center West Allis. The role involves greeting customers, managing first impressions, providing assistance with directions, escorts, parking, and transportation, and ensuring a safe and clean entrance area.

Job Responsibility:

Greets customers and assesses their immediate needs
Successfully manages the first impression of the facility
Offers assistance in any way necessary to include assist out of their vehicle, locate wheelchair, provide directions, escort to destination, etc
Passes customer to volunteers for escorts when possible
Utilizes Admitting or other departments to verify destination and remains with the patient if they are alone or in a wheelchair
Assists in maintaining a smooth traffic flow at the entrances to the facility
Assists in the arrangement of parking needs of customers, i.e., valet service, tour busses, short-term visitors, etc
Assists customers with transportation needs, i.e., taxi vouchers, bus passes, van transport, or other special needs
Assures working area is clean of debris, safe, and free from obstacles
Reports any Security/Safety issues to the Public Safety Services Department immediately
Works with hospital support staff that may include, but is not limited to: Public Safety, Environmental Services, Plant Operations, Patient Transport and Grounds
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures

Requirements:

High School Graduate
Typically requires 1 year of experience in service management as a concierge or greeter in a large public facility
Excellent communication, interpersonal, and customer service skills
Ability to problem solve and work independent of direct supervision
Demonstrated ability to work a flexible, customer-oriented schedule that meets the needs of Aurora guests and visitors
Ability to stand, walk and/or run throughout work area approximately 95% of the workday
Ability to withstand exposure to weather elements 95% of the workday
Ability to push, pull, and lift approximately 50 lbs
Ability to communicate with a diverse population of customers
Ability to tolerate minimal exposures of odors from auto emissions/gasoline
Operates all equipment necessary to perform the job

What we offer:

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Additional Information:

Job Posted:
February 02, 2026

Employment Type:

Parttime

Work Type:

On-site work

Advocate Health Care - All Job Offers

Job Link Share:

Concierge

Advocate Health Care

Location:
United States , West Allis

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 02, 2026

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 02, 2026

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