Concierge

• Anticipate and personalise guest experiences by thoughtfully managing a wide range of requests—from dining reservations to bespoke arrangements
• Curate and share insider knowledge of the destination, including exclusive experiences, local attractions, and events
• Coordinate seamlessly with internal teams and trusted external partners to ensure flawless execution of guest requests
• Manage guest communications with professionalism and warmth, ensuring every interaction is prompt, polished, and engaging
• Handle unique or complex requests with creativity and follow-through to ensure complete guest satisfaction
• Uphold the highest standards of safety, professionalism, and service excellence in all interactions

• A genuine passion for hospitality and creating exceptional guest experiences
• Strong interpersonal and communication skills, with a warm and engaging presence
• Ability to think proactively, solve problems creatively, and remain composed under pressure
• Well-organised with the ability to prioritise in a fast-paced environment
• Diploma in Hospitality or related field
• prior luxury hospitality experience is an advantage
• Familiarity with Opera or similar systems is a plus
• Kindly note that due to work visa restrictions, this position is open to Singaporeans only

Familiarity with Opera or similar systems is a plus

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant