Concierge Job at Dewolfe Place (Kendallville)

New

Concierge

Coordinate food orders for meetings and events, working with approved vendors to...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in hospitality, catering coordination, concierge services, reception, or a similar customer-facing role
Strong customer service skills with the ability to deliver a high-touch guest experience
Comfortable managing vendor relationships, catering logistics, and event-related service details
Proficiency with Microsoft Outlook and email communication in a detail-oriented office setting
Excellent verbal and written communication skills, with sound judgment when responding to guests and employees
Ability to stay organized while handling meeting reservations, visitor coordination, and multiple daily priorities
Detail-oriented presence with a dependable, service-oriented approach and close attention to detail

Job Responsibility

Coordinate food orders for meetings and events, working with approved vendors to secure timely delivery and appropriate selections
Prepare and present catering and beverage setups in meeting spaces so they reflect a high standard of detail and care
Maintain hospitality inventory levels by tracking supplies and replenishing items needed for daily operations and scheduled events
Welcome visitors warmly, guide them to the correct meeting rooms, and promptly notify hosts when their guests arrive
Handle incoming calls and shared reception emails with care, providing accurate information and timely follow-up
Schedule meeting rooms through office booking tools and Outlook, documenting room setup, audiovisual, and food service requirements carefully
Arrange transportation, visitor access, and related guest services to support a seamless on-site experience
Partner with internal teams and external catering providers to coordinate service details and resolve issues efficiently
Assist with room readiness and hospitality support for client meetings and occasional evening functions as needed

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Concierge

Respond to guest requests for special arrangements or services (e.g., transporta...

Location

Mexico

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None license or certification

Job Responsibility

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem
Review shift logs/daily memo books and document pertinent information in logbooks
Monitor club lounge for seating availability, service, safety, and well-being of guests
Report accidents, injuries, and unsafe work conditions to manager
and complete safety training and certifications
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets

Fulltime

Concierge

At South Seas, the Concierge is more than a role, it’s the heartbeat of the gues...

Location

United States , Captiva

Salary:

20.00 USD / Hour

South Seas

Expiration Date

Until further notice

Requirements

High school diploma or equivalent and/or experience in a hotel or related field is preferred
Must have a valid driver's license, motor vehicle background check will be completed
Prior experience in a luxury resort or a related field preferred
Previous experience in guest facing or customer service positions
Multilingual abilities preferred
Flexible schedule required, will be required to work weekends and/or holidays.

Job Responsibility

Welcome guests with warmth, professionalism, and genuine hospitality that reflects our coastal luxury brand
Curate personalized itineraries including dining, recreation, excursions, and special experiences
Anticipate needs before they're expressed — delivering thoughtful, seamless service at every touchpoint
Coordinate reservations, transportation, and unique experiences both on and off property
Partner across departments to ensure every detail of the guest journey is flawlessly executed
Turn challenges into opportunities to exceed expectations and create lasting impressions.

What we offer

Low-cost Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4 percent
Commuter and Company-paid Toll Programs
Daily Complimentary Shift Meal

Fulltime

Concierge

With our headquarters in central Birmingham and teams across the UK, we’re a bus...

Location

United Kingdom , Birmingham

Salary:

30403.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong customer service skills with a professional and approachable manner
Clear verbal and written communication skills
Ability to manage multiple tasks and prioritise effectively
Good problem-solving skills and sound judgement
High level of attention to detail and accuracy (e.g. record keeping, key control, parcel logs)
Ability to remain calm and professional when handling complaints or incidents
Confident using CCTV systems and basic IT systems (email, portals, spreadsheets)
Ability to work independently and as part of a wider team
Good understanding of Health & Safety responsibilities

Job Responsibility

Manage the main Management Office desk, acting as the first point of contact for residents, visitors and contractors
Receive, sort and distribute post and parcels, maintaining accurate records and managing signed for items in line with procedures
Report and liaise with the Centrick Estate Management team on all concerns, complaints and site issues
Carry out routine building patrols and inspections, ensuring communal areas are clean, safe and compliant, with accurate records maintained
Monitor CCTV systems and provide recordings to management or police when required
Control and account for all keys and access devices in accordance with procedures
Support contractor visits, bookings and on-site access, working closely with the onsite maintenance team
Maintain up-to-date resident contact information and ensure internal systems and portals are kept current
Take meter readings as requested
Adhere to all site-specific procedures, checklists and Health & Safety regulations at all times

What we offer

25 days holiday plus bank holidays
Enhanced pension scheme based on role
Holiday allowance grows with length of service
Medicash, virtual GP, therapies, dental and optical support
Company sick pay increases over time
Life Assurance
Study support and access to our dedicated academy
24/7 mental health services
Extra day off on your birthday
One volunteer day annually

Fulltime

Concierge

JOB SUMMARY: This role is to be of service on property for guests, visitors and ...

Location

United States , Manchester

Salary:

18.00 - 22.00 USD / Hour

L'Ermitage Beverly Hills

Expiration Date

Until further notice

Requirements

Previous hospitality or guest services experience preferred
Professional and warm service style
Ability to organize and set up/breakdown food and drink products in a professional and presentable fashion
Ability to proactively plan and work with the food & beverage and culinary team
Proactive service style
The ability to compose correspondence in a business professional manner
Excellent communication, organization, and problem-solving skills
Strong knowledge of Manchester, VT and surrounding areas
Comfortable using hotel systems and digital platforms
Ability to multitask in a fast-paced environment

Job Responsibility

Serve as a welcoming, knowledgeable presence for guests before and during guests stay
Proactively identify guest needs and opportunities to elevate the stay
Prepare and setup a continental breakfast and serve in house guests mainly during the time period of 7 AM – 10 AM timeframe each day
Prepare, setup and breakdown afternoon honor bar and be available onsite to reserve guest evening dining experiences and activities mainly during the time period of 3 PM through 7 PM
Communicate with appropriate departments and employees to ensure guests’ experience are above and beyond
Provide personalized recommendations for dining, attractions, transportation, shopping, and seasonal experiences
Arrange special amenities, transportation, special requests, and custom guest experiences
Support VIP, repeat, and special-occasion guests with an enhanced service level
Assist with guest issue resolution and service recovery when appropriate
Maintain alignment with Front Office SOPs and Resort service standards

What we offer

Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status employees
EOS Family Matters Program of 3+ months fully paid parental leave for new parents
Retirement savings option of 401k with employer match of up to 4% for all employees
Complementary $25K in Life insurance and $1K/mo. in long-term disability coverage for full-time employees
Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
Company-funded Employee Assistance Program for life challenges and mental health resources
Additional Health & Wellness benefits including prescription and gym membership discounts
Competitive wages with ongoing market analysis
Annual performance evaluations with eligible compensation adjustments
EOS Employee/Immediate Family Lodging Rates as low as $59 per night

Parttime

Concierge

We are currently recruiting for an ambitious and passionate Concierge who strive...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Strong organization and multi-tasking skills
A keen eye for detail
Strong problem-solving and decision-making skills
Confidence interacting with guests
Good communication skills – both written and verbal English
The ability to work independently
Previous experience working in five-star, luxury/lifestyle hotels
A positive mindset
A genuine passion for working in hospitality
Previous experience working within a hotel front office environment or similar

Job Responsibility

To assist our guests efficiently, courteously, and professionally in all Concierges related functions
Each interaction is to be completed following quality assurance standards, exceeding our guests’ expectations, and promoting a professional and positive image of JW Marriott Grosvenor House London
Absorb information from colleagues and various external resources pertinent to the role of Concierge
Keep up to date with events in the surrounding area
To be empowered to deal with guests’ issues and problems, using the LEARN model, and seeking advice when unsure what to do
Engage guests in conversation regarding their stay, property services, and area attractions/offerings
Anticipate guests' service needs by asking questions to better understand their requirements and watching/listening to guest preferences
Always act on these whenever possible
Be a mentor to new hires, support and encourage their learning
Maintain all logbooks

What we offer

Team-spirited co-workers
Encouraging management
Wellbeing programs
Comprehensive Training and Development program
Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries
Recognition programs
Meals at work
Uniform
Enrolment of Perks at Work - Access to unlimited deals of retailers and more
20 days holiday increasing with service

Fulltime

Concierge

Responsible for greeting guests, residents, and employees, managing both externa...

Location

United States , Altoona

Salary:

15.00 - 17.00 USD / Hour

Dewolfe Place

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED) preferred
One to three years customer service experience and/or training
or equivalent combination of education and experience.

Job Responsibility

Carries out telephone answering and reception duties as required
Takes complete messages with pertinent information and communicates messages to the intended recipient
Greets residents and visitors
Answers inquiries and gives directions
Collates brochures for the marketing department
Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
Guest and Sign-In Logs as necessary
Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
Maintains and keeps desk and entry area neat and organized

What we offer

medical
dental
vision
life insurance
disability insurance
paid time off
paid holidays
401(k) plan with company match
Employee Assistance Program
accident insurance policies

Fulltime

Concierge

We are currently in search of a Concierge and a true bon vivant—a person who lov...

Location

United States , Miami

Salary:

21.00 USD / Hour

Starwood Hotels

Expiration Date

Until further notice

Requirements

Passionate about guest service and a minimum of 1 year of similar work experience
A post-secondary diploma or degree would be a plus
Experience in concierge operations, a team player, hard worker, and detail oriented
Is flexible and willing to meet the demands of a 24-hour operation

Fulltime

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