Concierge Job at Starwood Hotels (Miami)

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Concierge

Location

United States , Tarzana

Salary:

17.27 - 20.72 USD / Hour

Atria Senior Living

Expiration Date

Until further notice

Requirements

High school diploma or general education degree (GED)
or one to three years related experience and/or training
or equivalent combination of education and experience
Basic First Aid and CPR certification where required
Must successfully complete all Atria specified training programs
Able to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Able to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Job Responsibility

Serves as point of contact for all resident requests and telephone calls except those of an emergency nature (includes, but not limited to helping residents who require assistance making outgoing calls
answering questions about activities, outings, and appointment times
putting residents in contact with appropriate dept. managers
providing stamps
making change)
Coordinates services for residents and their family members (includes, but not limited to dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater and movie tickets, and transportation services
following up after services were rendered to confirm that they were satisfactory)
Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge services
tracking residents’ and family members’ concerns and complaints and immediately making department managers aware)
Answers questions regarding local stores, attractions and services

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

Concierge

The Concierge is an integral part of the Guest Services Team whose main objectiv...

Location

United States of America , Las Vegas

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent personal presentation and interpersonal skills
Attention to detail
Ability to multitask
Extremely knowledgeable about the local area
High degree of patience
Work with discretion
Ability to stand for 8 hours per shift
Warm, welcoming smile and positive attitude

Job Responsibility

Ensure our guests are well looked after from the start
Accommodate guest requests from the ordinary to the extraordinary
Use local knowledge and insights to enhance guests' experiences
Make guests' stay more enjoyable

Fulltime

Concierge

We currently have an opportunity for a Concierge to join our iconic Four Seasons...

Location

Italy , Milan

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Experience in luxury hospitality operations
natural talent for ensuring guests feel at home
excellent interpersonal and relationship-building skills
exceptional eye for detail
passion for excellence
must possess legal right to work in Italy
fluency in Italian

Job Responsibility

Responding to a wide variety of guest needs and requests
adding personal recommendations and touches to ensure guests receive the highest levels of service excellence

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Concierge

We are seeking a gracious and detailed-oriented individual to serve as the face ...

Location

United States , Covington

Salary:

Not provided

Spire Hospitality

Expiration Date

Until further notice

Requirements

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities
Prior customer service experience required

Job Responsibility

Curate the Experience: Immediately welcome guests with a sincere, friendly greeting. Create personal connections by anticipating needs before they are spoken, ensuring every guest feels recognized and valued
Ambassador of Hospitality: Serve as a knowledgeable resource for our guests. Using professional communication, provide accurate information regarding outlet hours, meeting rooms, and shuttle services, while offering tailored recommendations for local attractions and dining
Food & Beverage Excellence: Maintain the lounge as a high-end 'private restaurant' experience. Ensure the space is fully stocked with premium food and beverage offerings appropriate for the time of day, following strict food safety and handling procedures
Immaculate Presentation: Take ownership of the lounge's atmosphere. Keep the area meticulously organized, clean, and fresh to ensure a luxury feel throughout the day
Operational Standards: Monitor all lounge equipment (fridges, warmers, access doors) to ensure functionality. Proactively report any maintenance needs to Engineering and supervision to guarantee a seamless guest experience

What we offer

EARLY PAY OR EARNED WAGE ACCESS get paid before payday
medical
dental
vision
pet discount program
identity theft protection
pre-paid legal support
flexible spending accounts
matched 401K
life, critical accident or illness

Parttime

Concierge

Join our DYNAMIC team at Bickford Senior Living as a Concierge! The Concierge pr...

Location

United States , Bourbonnais

Salary:

16.00 - 18.50 USD / Hour

Bickford of Marshalltown

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications
CPR and First Aid certifications are required or willing to obtain
Ability to handle multiple priorities
Possess written and verbal skills for effective communication
Competent in organizational and time management skills
Demonstrates good judgment, problem-solving, and decision-making skills

Job Responsibility

Provide excellent customer service in a friendly and professional manner to all residents, families, and guests of the Branch
Answer incoming phone calls with a high degree of professionalism
Route calls to the appropriate departments, ensuring proper documentation and follow-up
Answer questions and help residents, families, and visitors

What we offer

medical
dental
vision
voluntary products
401(k) with employer match
Pay available daily
PTO
Voluntary Life
Voluntary Short-Term Disability
Voluntary Long-Term Disability

Fulltime

Concierge

Respond to guest requests for special arrangements or services (e.g., transporta...

Location

Indonesia , Nusa Dua Bali

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers
Respond to special requests from guests with unique needs and follow up to ensure satisfaction
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem
Review shift logs/daily memo books and document pertinent information in logbooks
Monitor club lounge for seating availability, service, safety, and well-being of guests
Report accidents, injuries, and unsafe work conditions to manager
and complete safety training and certifications
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets

Fulltime

Concierge

The Concierge Agent is responsible for, responding to a wide variety of guest re...

Location

Anguilla , West End

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

One to two years’ previous experience in Guest Services roles
previous employment experience within a luxury Hotels is considered an asset
Strong communication skills

Job Responsibility

Coordinate pre-arrival with an emphasis on fulfilling requests, following up on special requests, handling instructions and adhering to established credit policies and procedures
Follow up with guest’s during their stay to ascertain satisfaction and respond accordingly
Handle multiple phone lines
Make meaningful and insightful recommendations that will enhance the guest experience and customized to their needs and preferences

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Parttime

Concierge

At Four Seasons Resort and Residences Whistler the Concierge team plays a vital ...

Location

Canada , Whistler

Salary:

25.00 - 27.25 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Preferred background in luxury hotel Front Office, Concierge, or Guest Services and experience with Opera PMS is a plus
Essential ability to quickly and positively establish rapport
Knowledge of Whistler and surrounding areas is highly desirable but not mandatory
Demonstrated strong written and oral presentation skills
Proficiency in the English language, both written and orally
Strong attention to detail and the ability to thrive in a fast-paced environment
Valid work authorization for Canada

Job Responsibility

Collaborate with guests' pre-arrival and during their stay to understand preferences and provide tailored recommendations
Respond to a wide range of guest requests, adding personal touches to ensure maximum satisfaction while adhering to Four Seasons’ standards
Send and follow up on pre-arrival emails
Address and resolve guest concerns and inquiries regarding hotel services, events, hours of operation, and directions
Engage with guests in person and over the phone in accordance with Four Seasons’ service standards
Demonstrate extensive knowledge of Whistler activities and attractions, and coordinate ticketing, reservations, and information for guests

What we offer

Affordable staff accommodation located in scenic Whistler
Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance
Complimentary meal provided every shift in our staff cafeteria
Paid time off
vacation days and additional floating holidays per year
Excellent training and development programs and employee recognition events
Exclusive discount and travel programs with Four Seasons worldwide

Fulltime

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