CrawlJobs Logo

Concierge

fourseasons.com Logo

Four Seasons

Location Icon

Location:
United States of America , Miami

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Four Seasons Hotel Miami is looking for a Concierge who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.

Job Responsibility:

  • Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Resolves customer complaints
  • Assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
  • Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices
  • Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
  • Comply with Four Seasons’ Work Rules and Standards of Conduct
  • Work harmoniously and professionally with co-workers and supervisors
  • Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
  • Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests
  • Stores and retrieves guest luggage and packages
  • Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing

Requirements:

  • Must be able to work all shifts including, AM's, PM's, weekends, and holidays
  • Some lifting/pushing/pulling/carrying required of luggage, packages, and boxes up to 50 lbs carried a distance of up to 20 feet
  • Bending/kneeling required-full range of motion required to retrieve guest luggage and other material needed by guest
  • Mobile position requiring movement behind the desk, within the hotel, and to/from the storage room
  • Continuous standing for entire shift
What we offer:
  • Complementary meals in our staff cafeteria
  • Uniforms and laundry service
  • Affordable and very complete medical package that includes medical, vision and dental plans based on your needs for you and your dependents
  • Life insurance for you and your dependents at no cost
  • Accident insurance
  • 401K Plan and matching contributions
  • Complimentary nights in our properties around the world for you to enjoy with your family and friends

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Four Seasons - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Concierge

AI Trainer - Concierge

We’re looking for Concierges to help train and evaluate cutting-edge AI models. ...
Location
Location
Salary
Salary:
40.00 - 75.00 USD / Hour
prolific.com Logo
Prolific
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Verified status as a Concierge (e.g., by providing a professional profile that shows both educational and professional experience)
  • Recent clinical experience and comfort evaluating clinical reasoning and decision-making
  • Willingness to complete a short skills/eligibility screener to join our Domain Expert pool
  • Strong attention to detail and the ability to focus on complex tasks for up to one hour
  • A reliable, fast internet connection and access to a computer
  • Willingness to self-declare earnings (participants are self-employed)
  • A PayPal account to receive payments from our clients
Job Responsibility
Job Responsibility
  • Reviewing AI-generated responses to scenarios a Concierge would face and rating them for accuracy, appropriateness, safety, and reasoning quality
  • Comparing multiple model answers and selecting/justifying the best response
  • Writing improved exemplars, rationales, or structured feedback to help models learn where they fall short
What we offer
What we offer
  • Competitive pay rates
  • Flexible hours
  • Ability to work from home
Read More
Arrow Right

German-speaking Concierge Team Lead

Join a global leader in premium concierge and loyalty services, supporting exclu...
Location
Location
Portugal , Lisbon
Salary
Salary:
Not provided
bluselection.com Logo
Blu Selection
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Native-level German, with excellent written and spoken communication
  • Previous experience in team leadership or senior advisor roles, ideally in luxury service, hospitality, travel, concierge, or customer care
  • Strong organisational skills and the ability to manage complex requests
  • Empathy, adaptability, and a genuine passion for service
  • Comfortable working in a dynamic environment and guiding a team through ramp-up phases
  • Based in Lisbon or willing to relocate (no relocation offered)
Job Responsibility
Job Responsibility
  • Lead, coach, and develop a team of German-speaking Concierge Advisors
  • Monitor performance, service quality, and customer satisfaction across all channels
  • Support complex or escalated client requests, ensuring a proactive and solution-driven approach
  • Coordinate daily operations, including workload distribution and adherence to service standards
  • Foster a culture of reliability, discretion, and high-end customer care
  • Ensure accurate handling of requests within the ticketing system
  • Collaborate with management to refine processes and maintain excellence in a newly established team
What we offer
What we offer
  • Competative salary + bonus + mealcard and transportation allowance
  • Full private health insurance after 6 months, including dental and optical options
  • Fulltime
Read More
Arrow Right

Night Concierge

Temporary Night Concierge position at a high-end residential development in Wolv...
Location
Location
United Kingdom , Wolverhampton
Salary
Salary:
13.59 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication and customer service skills
  • Previous experience in concierge, security, or front-of-house roles
  • Smart appearance and a proactive attitude
  • Ability to work independently during night hours
Job Responsibility
Job Responsibility
  • Provide a warm and professional welcome to residents and guests
  • Monitor CCTV and conduct regular site patrols
  • Manage deliveries and access control
  • Respond calmly and effectively to any incidents or emergencies
What we offer
What we offer
  • Weekly pay with competitive rates
  • Access to exclusive roles with top-tier clients
  • Supportive consultants who care about your career
  • Opportunities to gain experience and build your CV
  • Holiday pay and optional pension scheme
  • Fulltime
Read More
Arrow Right

Chief Concierge

Responsible for supporting all aspects of Concierge functions in accordance with...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
  • no prior work experience required
Job Responsibility
Job Responsibility
  • Coordinates day-to-day operations
  • Develops specific goals and plans
  • Supports concierge team
  • Understands the impact of department’s operations
  • Supports the establishment of an effective database
  • Establishes relationships with local attractions, restaurants and other businesses
  • Provides recommendations and arranges services for guests
  • Maintains awareness of cultural differences
  • Provides check-in and check-out services
  • Maintains knowledge of rooms and their locations
  • Fulltime
Read More
Arrow Right

Concierge

As Marriott International's flagship brand, Marriott Hotels drives innovation in...
Location
Location
Australia , Adelaide
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A current driver's license
  • Relevant experience in a similar role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude
Job Responsibility
Job Responsibility
  • Be the face of the hotel - engaging and inspiring guests through each guest interaction from arrival to departure
  • Respond to guest enquiries for special arrangements or services including transportation, reservations and dry cleaning
  • Assist Concierge team in general operational tasks whilst supporting other front office associates
  • Be an expert on the hotel and the surrounding area
  • Build and strengthen relationships with existing and new customers
  • Plan and execute team building activities
  • Ensure all guest's requirements and requests are anticipated and completed
  • Be the main point of contact for all external & internal clients for the department
  • Ensure team upholds all company policies and procedures
What we offer
What we offer
  • Exclusive staff discounts on food and beverage and hotel rooms for you, your family and friends
  • Flexible working hours & locations
  • Sabbatical leave
  • Paid leave during birthday month
  • Internationally recognised training programs
  • Unlimited strategic development
  • Career opportunities within Marriott International group
  • Employee Assistance Program
  • Employee Referral Incentives
  • Parttime
Read More
Arrow Right

Banquet Concierge

The role ensures smooth operations in hotel functions, supports clients, guests,...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Create a safe workplace
  • follow company policies and procedures
  • uphold quality standards
  • ensure uniform, personal appearance, and communications are professional
  • develop and maintain positive working relationships with employees and departments
  • support team to reach common goals
  • listen and respond appropriately to concerns of other employees
  • report accidents, injuries, and unsafe work conditions to a manager
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • stand, sit, or walk for an extended period of time
Job Responsibility
Job Responsibility
  • Provide administrative support using word processing, spreadsheet, database, or presentation software
  • serve as the point of contact for clients and vendors
  • act as the liaison between Sales Office and clients throughout the event process
  • ensure smooth operations throughout the hotel
  • perform other reasonable job duties as requested by supervisors.
What we offer
What we offer
  • Inclusive, people-first culture
  • opportunity to work for a global brand leader in luxury hospitality
  • training on Gold Standards
  • chance to belong to an amazing global team
  • support for creativity, compassion, and personal development.
  • Fulltime
Read More
Arrow Right

Banquets & Conferences Concierge

The Banquets & Conferences Concierge at The Ritz-Carlton Dallas ensures the deli...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • No license or certification required
Job Responsibility
Job Responsibility
  • Meet group coordinator/host(ess) prior to functions
  • Read and analyze banquet event order
  • Respond to and fulfill special banquet event arrangements
  • Follow up on special arrangements to ensure compliance
  • Follow company and safety policies
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests
  • Anticipate and address guests’ service needs
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships
What we offer
What we offer
  • Chance to be proud of the work you do
  • Opportunity to work with a global team
  • Empowerment to be creative, thoughtful, and compassionate
  • Learning and exemplifying The Ritz-Carlton Gold Standards
  • Fulltime
Read More
Arrow Right

Residences Concierge

The Residences Concierge at The Ritz-Carlton Residences Istanbul is responsible ...
Location
Location
Turkey , Istanbul
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
Job Responsibility
Job Responsibility
  • Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services
  • Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors
  • Answer, record, and process all calls, messages, requests, questions, or concerns
  • Assist with scheduling of the elevator for move-in/out for Residence owners/tenants
  • Assist with Bell/valet services for owners when requesting for their vehicles
  • Perform Lobby Ambassador tasks
  • Review shift logs/daily memo books and document pertinent information in logbooks
  • Fulltime
Read More
Arrow Right