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Join our DYNAMIC team at Bickford Senior Living as a Concierge! The Concierge provides great customer service and support at the front desk of the Branch, greeting visitors and answering the phone in a way that represents Bickford’s culture and commitment to our residents.
Job Responsibility:
Provide excellent customer service in a friendly and professional manner to all residents, families, and guests of the Branch
Answer incoming phone calls with a high degree of professionalism
Route calls to the appropriate departments, ensuring proper documentation and follow-up
Answer questions and help residents, families, and visitors
Requirements:
High school diploma or GED required
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications
CPR and First Aid certifications are required or willing to obtain
Ability to handle multiple priorities
Possess written and verbal skills for effective communication
Competent in organizational and time management skills
Demonstrates good judgment, problem-solving, and decision-making skills
What we offer:
Full-time employees are eligible for all benefits (medical, dental, vision, and voluntary products)
Part-time employees (29 or fewer hours per week) are eligible for Voluntary Life, Voluntary Short-Term Disability
Benefits start the 1st of the month following 30 days of employment
Prescription savings plans
All employees are eligible for 401(k) with employer match