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Pyramid Global Hospitality Logo Pyramid Global Hospitality · Hospitality and Tourism

Concierge

United States, Bellevue 24.00 USD / Hour · Job Posted February 20, 2026
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Job Description

As the Concierge, you’ll be the welcoming face and trusted resource for our residents. You’ll ensure they feel at home by providing outstanding service and assisting with a variety of needs. Every night will bring new experiences.

Job Responsibility

  • Greet residents with a friendly, professional demeanor
  • Assist with inquiries about local attractions, transportation, dining, and services
  • Answer phone calls, relay messages, and provide timely, accurate information
  • Arrange and confirm recreational, business, and dining activities
  • Assist with service requests, such as medical referrals, childcare, and florists
  • Assist residents with food and beverage deliveries and ensure secure handling of packages
  • Address concerns with professionalism, conducting thorough research to find the best solutions
  • Work closely with Security to monitor the lobby, maintain a vigilant presence, and ensure a safe environment
  • Follow HOA and Pyramid Hotel Group guidelines for professional conduct, grooming, and attendance

Requirements

  • Previous experience as a concierge or front desk associate is required
  • Computer skills will be needed as the concierge will need to check email amongst other systems, each shift
  • High school diploma or equivalent
  • Strong verbal and written communication skills in English
  • A neat, polished appearance and a friendly, proactive attitude
  • Ability to handle high-pressure situations with patience, tact, and diplomacy
  • Willingness to work varying schedules to meet business needs

Nice to have

  • Prior experience with BuildingLink is preferred but not required
  • Additional languages are a plus
  • CPR and/or First Aid training is preferred but not required

What we offer

  • Paid Time Off
  • 7 Paid Holidays, 2 Floating Holidays
  • Medical (through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date
  • Competitive Matching 401K
  • Health Savings Account
  • Healthcare Flexible Saving Account
  • Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
  • Supplemental Short-Term Disability Insurance
  • Basic Life and Accidental Dismemberment Insurance
  • Basic Long-Term Disability Insurance
  • Life Insurance buy-ups
  • Employee Assistance Program
  • Pet Insurance
  • Sick Time (accrue 1 hour for every 30 hours worked)
  • Competitive Salary
  • Cash incentives programs
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