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Concierge

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United Arab Emirates, Business Bay

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Responsible for the supervision of all Concierge functions in accordance with hotel standards, maintaining a concierge service and management philosophy that ensures a memorable guest experience. Key responsibilities include supervising staff, delivering exceptional customer service, and maintaining relationships with local businesses.

Job Responsibility:

  • Supervises day-to-day operations
  • assists in development of specific goals and plans
  • establishes relationships with local attractions and businesses
  • provides recommendations and arranges services for guests
  • verifies concierge team effectively handles guest requests
  • ensures exceptional customer service
  • supervises staffing levels
  • develops concierge team through mentoring and coaching

Requirements:

  • High school diploma or GED
  • 3 years experience in the guest services, front desk, or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
  • 1 year experience in the guest services, front desk, or related professional area

Nice to have:

  • Building relationships with local attractions, restaurants and other businesses
  • awareness of cultural differences
  • knowledge of rooms and their locations, services, and facilities of the hotel
What we offer:
  • Access to training, development, and recognition
  • a luxury environment focused on holistic well-being
  • camaraderie with a diverse group of co-workers

Additional Information:

Job Posted:
July 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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