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Concierge

United States, Aurora 18.00 - 20.50 USD / Hour · Job Posted April 01, 2026
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Job Description

Join our DYNAMIC team at Bickford Senior Living as a Concierge! The Concierge provides great customer service and support at the front desk of the Branch, greeting visitors and answering the phone in a way that represents Bickford’s culture and commitment to our residents.

Job Responsibility

  • Provide excellent customer service in a friendly and professional manner to all residents, families, and guests of the Branch
  • Answer incoming phone calls with a high degree of professionalism
  • Route calls to the appropriate departments, ensuring proper documentation and follow-up
  • Answer questions and help residents, families, and visitors

Requirements

  • High school diploma or GED required
  • Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications
  • CPR and First Aid certifications are required or willing to obtain
  • Ability to handle multiple priorities
  • Possess written and verbal skills for effective communication
  • Competent in organizational and time management skills
  • Demonstrates good judgment, problem-solving, and decision-making skills

What we offer

  • Medical, dental, vision, and voluntary products
  • Prescription savings plans
  • 401(k) with employer match
  • Pay available daily
  • Eligible for PTO

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