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Concierge

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Atria Senior Living

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Location:
United States , San Francisco

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

23.50 - 28.20 USD / Hour
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Job Description:

The Concierge ensures residents and guests experience five-star service at this luxury community. This individual is responsible for creating a warm and welcoming environment while serving as the single point of contact for all service requests.

Job Responsibility:

  • Create a Welcoming & Caring First Impression
  • Warmly welcome every resident and guest to the community
  • Handle all resident and guest interactions with the highest level of hospitality and professionalism
  • Become familiar with local businesses
  • provide directions to local staples or attractions and can provide personalized services through identifying resident and guest preferences
  • Assist with ensuring proper maintenance and appearance of the property, specifically the entrance, lobby, and common spaces including common rest rooms
  • Facilitate Community Service Requests
  • Serve as point of contact for all resident requests and ensures all tasks are properly recorded in the hospitality software and fulfilled in a timely fashion
  • Take appropriate initiative
  • respond and follow through promptly to various needs and requests
  • Escalate issues to management or other team members as required
  • Receive, document, and deliver mail & packages, dry-cleaning, and other personal items
  • Knowledgeable about community operations including services, building amenities and programming
  • Assist in the coordination of the community’s transportation schedule
  • Communicate effectively to team members to provide a five-star level of service including receptionist, security, drivers and others
  • May drive company vehicle from community to social and other various destinations (only if required by community)
  • May perform other duties as needed and/or assigned

Requirements:

  • High school diploma or general education degree (GED)
  • or one (1) to three (3) years related experience
  • Must be fully vaccinated and provide vaccination record card at time of hire
  • Basic First Aid and CPR certification where required
  • Must successfully complete all Atria specified training programs
  • Strong communication skills
  • Basic knowledge of computers and technology
  • Ability to effectively problem solve
  • Ability to work various schedules and shifts as needed
  • Ability to operate telephone, emergency call system, monitoring board or beeper, photocopier
What we offer:
  • Competitive Pay
  • Paid Holidays & PTO
  • Comprehensive Health Plans
  • Career Advancement Opportunities
  • Tuition Reimbursement
  • Employee Loyalty Rewards Program
  • Retirement Savings Plan with Employer Match
  • Rewards & Recognition
  • Health & Safety

Additional Information:

Job Posted:
December 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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