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Concierge

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Waukesha

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an experienced Concierge to join our team in Waukesha, Wisconsin, on a contract to hire basis. This role is ideal for someone passionate about delivering exceptional customer service and creating memorable experiences for employees and guests. As a Front Desk Coordinator, you will play a pivotal role in ensuring smooth daily operations, managing lobby areas, and assisting with event setups and breakdowns.

Job Responsibility:

  • Greet and assist visitors, employees, and guests at the front desk with a welcoming and detail-oriented approach
  • Coordinate conference room setups, ensuring all arrangements meet client needs
  • Provide support for event preparation, including setup and breakdown activities
  • Serve as an information hub for building and campus details to address inquiries effectively
  • Respond promptly to service requests and communicate with management to resolve building-related issues
  • Maintain the lobby and front desk areas, ensuring they remain organized and presentable
  • Address and resolve concerns related to services such as janitorial, mailroom, copier usage, parking, and badging
  • Collaborate with team members to deliver seamless service and support
  • Anticipate client needs and proactively address concerns to enhance satisfaction
  • Perform additional duties as needed to support operational excellence

Requirements:

  • High school diploma or equivalent education
  • 8-10 years of experience in the hospitality industry
  • Proven ability to manage multiple tasks and priorities in a fast-paced environment
  • Proficient computer skills, particularly within Google Suite
  • Strong customer service skills, with a focus on delivering high-quality experiences
  • Familiarity with managing conference rooms, events, and mailroom services
  • Excellent problem-solving abilities and attention to detail
  • Ability to work collaboratively with a team while maintaining professionalism
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 26, 2026

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