Concierge

The Concierge is an integral part of the Front Desk Department. The main objective of this role is to ensure our VIP guests have a smooth arrival experience, a highly connected and engaged stay, and an ongoing relationship with our brand and our team. The Concierge team is expected to go above and beyond for our guests by utilizing their resources and knowledge of the local STL area. Our goal is to enhance guest experiences and make their stay as enjoyable as possible! This position will report to the Guest Experience Manager, which is overseen by the Front Office Manager.