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Concierge Supervisor

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Four Seasons

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Location:
France , Megeve

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Concierge Supervisor will respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. This position is based at the Four Seasons Hotel Megève and the contract is seasonal.

Job Responsibility:

  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Resolve customer complaints with the outmost professionalism. Promptly inform the Management team
  • Process packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner
  • Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current
  • Constant adaptation to situations of high activity and specific customer relationship management

Requirements:

  • Front Desk experience in luxury hospitality operations
  • A natural talent for ensuring guests feel at home
  • Excellent interpersonal and relationship-building skills
  • An exceptional eye for detail
  • Must possess the legal right to work in France at the time of application
  • Fluency in French and English
  • Knowledge of Opera PMS is required
What we offer:
  • Uniform supplied et laundered for operating staff
  • One meal per shift at our Employees’ Cateferia
  • A bonus at the end of their second consecutive season
  • Night Rotations bonus
  • Fully equipped living experience in Staff House
  • Dedicated shuttle service
  • Room provided is either shared or single (for executive and night positions)
  • Monthly housing allowance for those wishing to find their own accommodation
  • Various discounts in our restaurants, ski pass, access to the Mont Blanc Tunnel, the Saint Gervais thermal baths, Ciné Mont-Blanc, and other local attractions
  • Staff Party

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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