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We are seeking a proactive and committed Concierge Receptionist to join the Anabas team to play a key role in the delivery of a TFM contract in London (EC4). As Concierge Receptionist for our prestigious client, you will deliver a world class, high‑quality workplace experience across a high‑profile office environment. As an integral role in maintaining high standards of the customer and visitor experience, you will seamlessly work with the receptionist and wider site facilities team to provide high-quality customer service and support. The role will focus primarily on front‑of‑house reception services, support management of communal and meeting room spaces on site, meeting hospitality requirements and site events.
Job Responsibility:
Deliver a premium meet-and-greet service for visitors and hosts
Manage visitor sign-in, passes, and reception desk coverage
Handle calls, emails, and enquiries professionally
Coordinate arrivals, notify hosts, and arrange escorts if needed
Build strong relationships with client stakeholders and visitors
Anticipate needs and provide tailored support
Represent company values and maintain a professional image
Prepare and reset meeting rooms
Provide AV and video conferencing support
Manage room setups and hospitality (refreshments, catering, etc.)
Ensure meeting spaces are clean, organised, and ready for use
Handle deliveries, couriers, and visitor luggage
Book taxis and transport services
Assist with inductions for staff, visitors, and contractors
Maintain reception and communal area standards
Work closely with reception and facilities teams
Assist with admin tasks as required
Support general site operations and ad hoc requests
Follow all health and safety procedures
Ensure a safe environment for yourself and others
Requirements:
Demonstratable experience working within a similar role
Customer driven and focussed on continuous improvement
Able to communicate professional, concise, and accurate information in written and verbal formats
Exceptional interpersonal and organisational skills
Highly organised with good attention to detail and ability to multitask
Able to work well in a fast-paced environment
Able to competently use Microsoft Office package to a very good level