Concierge Lounge Attendant

• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
• Check with captain or supervisor before leaving at end of shift
• Set up, stock, and maintain work areas
• Stock ice, glassware, and paper supplies
• Remove soiled wares from bar top and tables
• Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines
• Follow all company and safety and security policies and procedures
• report accidents, injuries, and unsafe work conditions to manager
• and complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Speak with others using clear and professional language
• Develop and maintain positive working relationships with others, and support team to reach common goals
• Ensure adherence to quality expectations and standards
• Read and visually verify information in a variety of formats (e.g., small print)
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested by Supervisors

• Education: High school diploma or G.E.D. equivalent
• Related Work Experience: No related work experience
• Supervisory Experience: No supervisory experience
• License or Certification: None
• Customer Service Background Preferred
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
• Check with captain or supervisor before leaving at end of shift
• Set up, stock, and maintain work areas
• Stock ice, glassware, and paper supplies
• Remove soiled wares from bar top and tables
• Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines
• Follow all company and safety and security policies and procedures
• report accidents, injuries, and unsafe work conditions to manager
• and complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Speak with others using clear and professional language
• Develop and maintain positive working relationships with others, and support team to reach common goals
• Ensure adherence to quality expectations and standards
• Read and visually verify information in a variety of formats (e.g., small print)
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested by Supervisors

Customer Service Background Preferred