Concierge Intern

Four Seasons Hotel Milan is currently looking for candidates interested in a 6-month internship opportunity within the Concierge Department. During the internship, the trainee will have the opportunity to: Welcome guests and support them during arrival and departure procedures, collaborating with the Front Desk on Guest Services check-in and check-out activities; Assist colleagues with luggage handling and escort guests to their rooms, ensuring high service standards and attention to detail; Support the Concierge team in managing guest requests, providing information, handling reservations (restaurants, transfers, activities), and delivering personalized assistance; Collaborate with internal departments (housekeeping, room service, maintenance) to ensure timely and effective responses to guest needs; Develop communication, organizational, and customer care skills in a dynamic and international environment; Become familiar with brand standards and service expectations, contributing to an excellent guest experience. The internship aims to develop professionalism, attention to detail, and a strong guest-oriented mindset, providing a first hands-on experience in the luxury hospitality sector.