Concierge/ Elevator Operator Job at Legends Global (Richmond)

Community Experience Lead

About The Gathering Spot: The Gathering Spot is a premier private membership clu...

Location

United States , Los Angeles

Salary:

Not provided

The Gathering Spot

Expiration Date

Until further notice

Requirements

Prolonged periods standing and walking throughout facilities
Must be able to lift up to 15 pounds at times

Job Responsibility

Member Engagement & Relationship Building
Serve as the primary on-site presence for members, creating a warm, welcoming environment throughout the club
Build strong, ongoing relationships with members through regular in-person interaction, proactive outreach, and thoughtful check-ins via call and text
Become a trusted point of contact for member needs, questions, and requests
Monitor member engagement patterns to anticipate needs and strengthen retention
Community Experience & Events
Attend and support member events to ensure members feel connected, supported, and included
Welcome new members to the club, introduce them to community touchpoints, and help integrate them into the culture
Collaborate with programming and operations teams on experiences that elevate the onsite community atmosphere
Hospitality Leadership & Concierge Oversight

Fulltime

Community Experience Lead

We’re seeking an exceptionally warm, service-driven, and community-minded Commun...

Location

United States , Washington DC

Salary:

Not provided

The Gathering Spot

Expiration Date

Until further notice

Requirements

Prolonged periods standing and walking throughout facilities
Must be able to lift up to 15 pounds at times

Job Responsibility

Serve as the primary on-site presence for members, creating a warm, welcoming environment throughout the club
Build strong, ongoing relationships with members through regular in-person interaction, proactive outreach, and thoughtful check-ins via call and text
Become a trusted point of contact for member needs, questions, and requests
Monitor member engagement patterns to anticipate needs and strengthen retention
Attend and support member events to ensure members feel connected, supported, and included
Welcome new members to the club, introduce them to community touchpoints, and help integrate them into the culture
Collaborate with programming and operations teams on experiences that elevate the onsite community atmosphere
Lead the Concierge team in delivering exceptional front desk hospitality, ensuring consistent service standards and a cohesive member experience
Oversee daily front-of-house operations to maintain a streamlined, professional, and welcoming environment
Support team training, scheduling, and performance to uphold service excellence across all club touchpoints

Fulltime

Concierge Supervisor

As a Corporate Concierge in an exclusive dining venue within a top 5 Canadian ba...

Location

Canada , Toronto

Salary:

30.00 CAD / Hour

Canteen

Expiration Date

Until further notice

Requirements

Previous experience as a Lead concierge or GSA in a luxury hotel or comparable corporate/hospitality environment is preferred
Proficiency in Microsoft Office required
EMS is an asset
Professional telephone and email etiquette required
Attention to detail and organizational skills while working effectively at a fast pace
Ability to work both independently and as a team member
Effective and timely communication with both guests and internal stakeholders
Maintain a professional appearance and demeanor at all times
Displays strong critical thinking and problem-solving skills
Strong emphasis on exceptional customer service

Job Responsibility

Proactively welcome guests to cultivate a refined atmosphere and create lasting impressions
Anticipate operational challenges and implement high-level solutions for seamless service
Infuse a personal touch into all digital communications, maintaining a premium connection throughout the reservation lifecycle
Ensure prompt, professional responses to all inquiries, reflecting 5-star standards
Exercise the utmost discretion, creativity, and efficiency in managing complex inquiries or resolving high-priority concerns
Strategically develop weekly schedules for optimal staffing
Provide expert coverage for breaks and vacations, ensuring uninterrupted service
Spearhead the evolution of concierge training programs and personnel development
Oversee high-volume administrative projects, maintaining rigorous detail and accountability
Monitor concierge metrics and facilitate the attainment of operational and strategic goals

What we offer

Health, vision, and dental care coverage for eligible associates
Mental Health and Well-Being initiative
Employment Assistance Program which provides access to 24/7 support, resources, and information
Learning and career opportunities

Fulltime

Manager of Operations / Account Manager

We are seeking a Manager of Operations / Account Manager to execute service deli...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience required
Minimum of 5 years of leadership experience in a customer service-intensive or hospitality-focused environment
Proven track record of managing people and improving performance
Experience managing service level agreements (SLAs), KPIs, and operational metrics
Strong problem-solving, organizational, and stakeholder management skills
Demonstrated ability to implement sustainable process improvements
Experience managing vendors, room setups, reservations, and hospitality services
Proven experience interacting with C-level executives and senior leadership
Strong communication skills with humble confidence
Exceptional listening skills and the ability to anticipate needs

Job Responsibility

Establish and maintain quality-of-service delivery across Central Reprographics Office (CRO) and office printer fleet operations
Implement standardized operational processes to drive consistency and efficiency
Track operational controls and ensure management information reporting requirements are fulfilled
Execute action items from account plans
Manage overall account performance against contractual and target metrics
Ensure operations remain within agreed budgets and timelines
Escalate operational compliance and financial risk areas appropriately
Investigate and resolve escalated issues and communicate significant matters to senior leadership
Maintain continuous communication regarding critical operational issues
Develop a strong understanding of the business and the impact of services provided

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Residences Manager

The Residences Manager reports to the Hotel Manager and is responsible for the o...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Fluency in Russian (native or near-native) and excellent command of English
Degree in Hospitality Management, Business Administration, or a related field preferred
Minimum 5 years of experience in luxury hospitality, branded residences, serviced residences, or high-end property management, ideally with UHNW clientele
Proven experience managing teams, maintenance and resident services in a luxury environment

Job Responsibility

Plan, direct, and oversee all residential operations to achieve objectives in Resident Satisfaction, service excellence, asset upkeep, brand consistency, and operational performance
Support the annual budgeting process for the Residences and ensure all operational expenses are within the guidelines set by Accor and Raffles
Manage the Residences budget in coordination with the Hotel Manager and Finance Department, ensuring cost control and efficient resource management
Lead and guide the Residence Services team (Housekeeping, Maintenance, Security, Concierge) to achieve Key Performance Indicators (KPIs), including service quality, response times, and resident engagement
Ensure all resident communications -including check-in/check-out, concierge requests, and updates adhere to Raffles standards and provide a seamless, personalized experience
Coordinate with internal hotel departments to guarantee consistent, high-quality service delivery for all residents
Personally welcome key residents, and VIP guests, ensuring an elevated and bespoke experience
Document all operational issues, resident feedback, and incidents, ensuring thorough follow-up and preventative measures
Maintain a visible presence throughout the Residences, engaging with residents and colleagues, fostering team spirit, and ensuring resident satisfaction
Embody and promote the Raffles brand values, Code of Ethics and culture of service excellence

Fulltime

Restaurant General Manager

This full-time position is part of our Food and Beverage Management team and is ...

Location

United States of America , Vail

Salary:

95000.00 - 110000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Three + years of previous managerial experience in fast paced Food and Beverage setting required, preferably in a luxury resort environment
Previous experience with MICROS or other POS system preferred
Must have working knowledge of division operations, service, cost control, labor control and accounting
Requires the ability to operate computer equipment and knowledge of Open Table and Microsoft applications
Elevated Leadership skills and cross-cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest’s preferences
Fluency in English is required
This job requires applicants to have current work authorization in the United States

Job Responsibility

Grow the restaurant business, by working with OpenTable to optimize seating capacity and increase the business volume
Drive the average check and food to beverage ratio to maximize average spend per guest
Be a local ambassador, be highly connected with local concierges, real estate, transportation companies etc
Work with PR and Marketing to promote the restaurant to influencers, local concierge, business professionals and hotel guests
Liaising with the Catering team to promote and execute restaurant buyouts and private dining events
Entertain influencers, journalists, and business promoters
Promoting new meal periods like Brunch, Après Tivo, Breakfast for locals and private events
Handle guest service enhancements and glitch resolution in case of guest complaints or negative comments and ensure full closure of this, to the guest's satisfaction not only while guests are dining, but with on-line reviews as well
Accountable for Financial Performance, Restaurant P&L, Guest satisfaction, maintaining server and culture standards and driving best practices
Responsible for the development and success of the Restaurant Management team which includes 3 Assistant Managers, Lead Sommelier and Lead Host

What we offer

Winter Season Lifestyle Benefit
Merchant Pass Available
401k participation with company matching program
Competitive Benefits: Medical, Dental and Life Insurance
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
Complimentary dry cleaning of uniforms

Fulltime

New

Guest Experience Coordinator

At Four Seasons Hotel and Residences Fort Lauderdale, we believe luxury is defin...

Location

United States of America , Fort Lauderdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 2–4 years of luxury hospitality, guest relations, concierge, or front‑office experience, preferably in a luxury hotel or resort
Excellent personal presentation and interpersonal skills
Extensive knowledge of luxury service standards and personalized service delivery
Strong time management skills: ability to multi‑task, set priorities, and adjust to changing conditions. Comfortable working in a fast‑paced environment
Ability to operate all computer equipment necessary to perform the job
knowledge of Opera PMS preferred/is a plus
Excellent communication and interpersonal skills
ability to communicate clearly with colleagues and guests and collaborate across departments
Ability to lift, carry, and move up to 30–50 lbs. when handling amenities, packages, or luggage
US work authorization is required

Job Responsibility

Create Anticipation — Pre‑Arrival Excellence: Serve as the primary point of contact before arrival, delivering warm, polished communication that sets the tone for an exceptional stay
Curate guest preferences and coordinate special requests with precision—celebrations, housekeeping rhythms, bedding needs, and more
Ensure all operational teams are fully prepared with complete guest information for a seamless arrival
Build genuine connection and excitement as the welcoming host even before guests step foot on property
Elevate the Experience — On‑Property Guest Engagement: Be the go‑to expert for spontaneous guest needs, personalized recommendations, and destination guidance
Plan and organize guest agendas, coordinate transportation, and assist with concierge‑level services
Partner fluidly across Front Desk, Concierge, Housekeeping, F&B, Spa, Pool & Beach, and Residences to deliver flawlessly coordinated experiences
Escort guests through property spaces, offering orientation, comfort, and authentic hospitality
Champion team‑wide guest recognition to ensure warmth and consistency in every interaction
Support accurate, timely billing and maintain guest trust throughout their stay

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

New

Assistant Front Desk Manager

Assistant Front Desk Manager role at the new Four Seasons Resort on Shura Island...

Location

Saudi Arabia , Red Sea

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Experience in a supervisory or leadership role at the Front Desk in a luxury hotel or resort environment
A hands-on, guest-focused approach with strong leadership and problem-solving skills
Pre-opening experience is an advantage
Excellent communication, interpersonal, and organizational skills
Fluency in English & Arabic is required
Bachelor’s degree, preferably in Hospitality Management
Minimum of 2 years’ experience in a 5-star hotel or resort Front Office department
Strong working knowledge of hotel property management systems
A proactive and adaptable attitude with the ability to remain calm under pressure
Excellent attention to detail and guest service standards

Job Responsibility

Supervise the Front Desk team to ensure smooth and efficient guest check-in and check-out procedures
Support the Front Office Manager in managing daily operations, scheduling, team development, and service standards
Resolve guest concerns and requests promptly with genuine care and effective service recovery
Ensure all guest preferences and special requests are accurately recorded and communicated across departments
Oversee training and mentoring of Guest Services Agents and support team members in daily duties
Assist in the development of front desk procedures and systems in preparation for the resort opening
Collaborate closely with Housekeeping, Concierge, Guest Experience, and other departments to ensure a flawless guest journey
Handle VIP arrivals and special occasions with personalized attention and elevated service
Monitor guest satisfaction scores and contribute to strategies for continuous improvement

What we offer

Competitive salary in a tax-free environment
Housing and transportation
30 days of vacation plus public holidays
Paid home leave tickets
Complimentary meals and uniform cleaning
Medical and life insurance
Employee Assistance Program and worldwide complimentary room nights
Opportunities for growth and development
Additional family benefits

Fulltime

Concierge/ Elevator Operator

Legends Global

Location:
United States , Richmond

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Concierge/ Elevator Operator

Community Experience Lead

Community Experience Lead

Concierge Supervisor

Manager of Operations / Account Manager

Residences Manager

Restaurant General Manager

Guest Experience Coordinator

Assistant Front Desk Manager

Concierge/ Elevator Operator

Legends Global

Location:United States , Richmond

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Concierge/ Elevator Operator

Community Experience Lead

Community Experience Lead

Concierge Supervisor

Manager of Operations / Account Manager

Residences Manager

Restaurant General Manager

Guest Experience Coordinator

Assistant Front Desk Manager

Location:
United States , Richmond

Category:
Hospitality and Tourism

Contract Type:
Not provided

Job Posted:
February 20, 2026